Starfile

Starfile / Maine

OAK GROVE CENTER

27 COOL ST, WATERVILLE, ME 04901 · CCN 205091

SFF Candidate

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
90
Avg residents/day
81.9
Phone
2078730721

Inspection history vs Maine & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMaine avgNational avgvs state
12025-03-241911.49.5+7.6 worse
22024-02-013110.89.8+20.2 worse
32022-03-17146.99.3+7.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning4
Nursing and physician services1
Resident rights5
Nutrition and dietary1
Pharmacy service3
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5659.3%
RN staffing (reported)0.9360.9%
Total nurse staffing (adjusted)3.04

Fines & penalties

Total fines
$14,056
Number of fines
1
Number of penalties
3
Payment denials
2

Chain

Chain
GENESIS HEALTHCARE
Facilities in chain
193
Chain avg overall
2.40 / 5

Inspection citations (64)1 immediate jeopardy

  1. DF0551Give the resident's representative the ability to exercise the resident's rights.2026-01-29 · Health

    Potential for more than minimal harm

  2. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  3. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  4. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-03-24 · Health · corrected 2025-05-07

    Potential for minimal harm

  5. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-03-24 · Health · corrected 2025-05-07

    Potential for minimal harm

  6. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  7. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  8. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  9. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  10. EF0695Provide safe and appropriate respiratory care for a resident when needed.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  11. EF0699Provide care or services that was trauma informed and/or culturally competent.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  12. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  13. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  14. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  15. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  16. EF0814Dispose of garbage and refuse properly.2025-03-24 · Health · corrected 2025-05-07

    Potential for more than minimal harm

  17. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  18. EF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  19. EF0880Provide and implement an infection prevention and control program.2025-03-24 · Health · corrected 2025-06-19

    Potential for more than minimal harm

  20. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  21. DF0558Reasonably accommodate the needs and preferences of each resident.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  22. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  23. DF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  24. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  25. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-29 · Health · corrected 2024-09-27

    Immediate jeopardy

  26. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  27. DF0843Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  28. EF0865Have a plan that describes the process for conducting QAPI and QAA activities.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  29. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  30. DF0880Provide and implement an infection prevention and control program.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  31. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-05-29 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  32. EF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  33. EF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  34. EF0946Provide training in compliance and ethics.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  35. DF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2024-05-29 · Health · corrected 2024-09-27

    Potential for more than minimal harm

  36. EF0880Provide and implement an infection prevention and control program.2024-02-27 · Health · corrected 2024-03-26

    Potential for more than minimal harm

  37. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  38. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-02-01 · Health · corrected 2024-03-13

    Potential for minimal harm

  39. EF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  40. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  41. EF0679Provide activities to meet all resident's needs.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  42. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  43. DF0692Provide enough food/fluids to maintain a resident's health.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  44. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  45. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  46. EF0730Observe each nurse aide's job performance and give regular training.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  47. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  48. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  49. EF0880Provide and implement an infection prevention and control program.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  50. EF0908Keep all essential equipment working safely.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  51. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-02-01 · Health · corrected 2024-03-13

    Potential for more than minimal harm

  52. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-06-06 · Health · corrected 2023-07-05

    Potential for more than minimal harm

  53. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-06-06 · Health · corrected 2023-07-05

    Potential for more than minimal harm

  54. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2023-06-06 · Health · corrected 2023-07-05

    Potential for more than minimal harm

  55. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-04-11 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  56. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  57. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  59. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  60. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  61. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  62. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  63. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

  64. EF0880Provide and implement an infection prevention and control program.2022-03-17 · Health · corrected 2022-04-25

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
GENESIS HEALTHCARE OF MAINE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2012-10-02
FC-GEN OPERATIONS INVESTMENT LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GEN OPERATIONS I LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GEN OPERATIONS II LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GENESIS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GENESIS HEALTHCARE LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-04-01
GENESIS HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
GHC HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2008-08-01
HCCF MANAGEMENT GROUP XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-12-31
SUN HEALTHCARE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
SUNDANCE REHABILITATION HOLDCO INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-02-02
WELLTOWER OP LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-03-01
ZAC PROPERTIES XI LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-12-31
FISHMAN, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-12-31
WHITMAN, ARNOLDIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2011-12-31
MATONES, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROL2024-03-01
STEVENSON, MEGANIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-01
BERG, MICHAELIndividualCORPORATE OFFICER2012-12-01
BRIDGEFORD, LAURAIndividualCORPORATE OFFICER2024-06-01
MENDELSON, AVIIndividualCORPORATE OFFICER2024-06-01

Other facilities in WATERVILLE

NameOverallBeds
Lakewood A Continuing Care Center★★☆☆☆105
WATERVILLE CENTER FOR HEALTH AND REHAB★☆☆☆☆111

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.