MAINE VETERANS HOME - AUGUSTA
35 HEROES WAY, AUGUSTA, ME 04330 · CCN 205126
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 103.7
- Phone
- 2076222454
Inspection history vs Maine & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Maine avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-18 | 6 | 11.4 | 9.5 | -5.4 better |
| 2 | 2024-10-23 | 4 | 10.8 | 9.8 | -6.8 better |
| 3 | 2023-01-26 | 2 | 6.9 | 9.3 | -4.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 6.77 | 33.5% |
| RN staffing (reported) | 1.55 | 17.5% |
| Total nurse staffing (adjusted) | 7.33 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- MAINE VETERANS' HOME
- Facilities in chain
- 5
- Chain avg overall
- 4.20 / 5
Inspection citations (12)
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-11-18 · Health · corrected 2025-12-19
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-10-23 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-10-23 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-23 · Health · corrected 2025-01-07
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-23 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-01-26 · Health · corrected 2023-03-03
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-01-26 · Health · corrected 2023-03-02
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MAINE VETERANS' HOME | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-03-31 |
| ANDERSON, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-12-15 |
| HEERSINK, DEIRDRE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-01-03 |
| MEADER, MELANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-30 |
| WELCH, KATHERINE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-11-14 |
| ARMSTRONG, ANGELA | Individual | CORPORATE DIRECTOR | — | 2024-04-20 |
| BRAWN, CHRISTINE | Individual | CORPORATE DIRECTOR | — | 2024-04-20 |
| BURR, HEATHER | Individual | CORPORATE DIRECTOR | — | 2021-02-18 |
| COLLINS, SAMUEL | Individual | CORPORATE DIRECTOR | — | 2022-06-06 |
| GARDNER, CHRISTOPHER | Individual | CORPORATE DIRECTOR | — | 2022-06-06 |
| GENEST, EMIL | Individual | CORPORATE DIRECTOR | — | 2020-10-27 |
| JACKSON, DIANE | Individual | CORPORATE DIRECTOR | — | 2022-07-09 |
| LAGACE, DONALD | Individual | CORPORATE DIRECTOR | — | 2020-10-13 |
| MILLER, BRIDGET | Individual | CORPORATE DIRECTOR | — | 2024-04-20 |
| POOLER, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2024-04-20 |
| RICHMOND, DAVID | Individual | CORPORATE DIRECTOR | — | 2018-09-26 |
| SANPEDRO, STEVEN | Individual | CORPORATE DIRECTOR | — | 2015-01-01 |
| SCHWETZ, JULIE | Individual | CORPORATE DIRECTOR | — | 2020-10-13 |
| BROOKS, KEVIN | Individual | CORPORATE OFFICER | — | 2015-05-01 |
| GAGNON, REBECCA | Individual | CORPORATE OFFICER | — | 2022-07-18 |
| KLAWITTER, BRAD | Individual | CORPORATE OFFICER | — | 2024-12-16 |
Other facilities in AUGUSTA
| Name | Overall | Beds |
|---|---|---|
| MAINEGENERAL REHAB & LONG TERM CARE - GLENRIDGE | ★★★★★ | 125 |
| MAINEGENERAL REHAB & LONG TERM CARE - GRAY BIRCH | ★★★★☆ | 77 |
| AUGUSTA CENTER FOR HEALTH & REHABILITATION, LLC | ★★★★☆ | 72 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.