Starfile

Starfile / Maryland

COMPLETE CARE AT SEVERNA PARK LLC

310 GENESIS WAY, SEVERNA PARK, MD 21146 · CCN 215143

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★★★☆ 4
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
138
Avg residents/day
121.7
Phone
4105444220

Inspection history vs Maryland & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMaryland avgNational avgvs state
12021-07-263518.99.5+16.1 worse
22018-08-22617.19.8-11.1 better
32017-05-181614.59.3+1.5 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation5
Quality of life and care8
Resident assessment and care planning5
Nursing and physician services2
Resident rights5
Nutrition and dietary1
Pharmacy service4
Environmental3
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6151.9%
RN staffing (reported)0.7050.0%
Total nurse staffing (adjusted)3.26

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Chain

Chain
COMPLETE CARE
Facilities in chain
85
Chain avg overall
3.20 / 5

Inspection citations (57)

  1. EF0558Reasonably accommodate the needs and preferences of each resident.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  2. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  3. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  4. DF0610Respond appropriately to all alleged violations.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  5. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  6. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-10-24 · Health · corrected 2025-12-15

    Potential for more than minimal harm

  7. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  8. DF0610Respond appropriately to all alleged violations.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  9. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  10. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  11. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  12. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  13. DF0699Provide care or services that was trauma informed and/or culturally competent.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  14. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  15. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  16. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  17. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-13 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  18. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  19. DF0610Respond appropriately to all alleged violations.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  20. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  21. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  22. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  23. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  24. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  25. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-17 · Health · corrected 2023-12-25

    Potential for more than minimal harm

  26. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  27. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  28. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  29. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  30. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  31. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  32. DF0679Provide activities to meet all resident's needs.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  33. DF0685Assist a resident in gaining access to vision and hearing services.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  34. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  35. DF0697Provide safe, appropriate pain management for a resident who requires such services.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  36. CF0732Post nurse staffing information every day.2021-07-26 · Health · corrected 2021-09-10

    Potential for minimal harm

  37. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  38. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  39. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  40. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  41. DF0880Provide and implement an infection prevention and control program.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  42. FF0908Keep all essential equipment working safely.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  43. DF0924Put firmly secured handrails on each side of hallways.2021-07-26 · Health · corrected 2021-09-10

    Potential for more than minimal harm

  44. EF0583Keep residents' personal and medical records private and confidential.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  45. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  46. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  47. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  48. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  49. DF0880Provide and implement an infection prevention and control program.2018-08-22 · Health · corrected 2018-10-01

    Potential for more than minimal harm

  50. DF0157Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  51. EF0164Keep residents' personal and medical records private and confidential.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  52. EF0241Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  53. DF0244Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  54. EF0253Provide housekeeping and maintenance services.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  55. DF0279Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  56. DF0312Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

  57. EF0441Have a program that investigates, controls and keeps infection from spreading.2017-05-18 · Health · corrected 2017-07-15

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PC MD OPCOS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2021-05-01
PC WTA OPCO HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
PEACE CAPITAL HOLDINGS LLC (DE)Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-05-01
AMUSAN, IBIRONKEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-06-12
COX, VICKIEIndividualOPERATIONAL/MANAGERIAL CONTROL2021-06-01
KETTERMAN, JANEIndividualOPERATIONAL/MANAGERIAL CONTROL2022-07-19
MANSFIELD, MELISSAIndividualOPERATIONAL/MANAGERIAL CONTROL2021-05-01
MIRZA, ZIADIndividualOPERATIONAL/MANAGERIAL CONTROL2022-12-01
SILVERBERG, NISANELIndividualOPERATIONAL/MANAGERIAL CONTROL2021-05-01
STEIN, SHALOMIndividualCORPORATE OFFICER2021-05-01
WELLTOWER OP LLCOrganization5% OR GREATER SECURITY INTEREST2021-05-01

Other facilities in SEVERNA PARK

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.