COMPLETE CARE AT SEVERNA PARK LLC
310 GENESIS WAY, SEVERNA PARK, MD 21146 · CCN 215143
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 138
- Avg residents/day
- 121.7
- Phone
- 4105444220
Inspection history vs Maryland & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Maryland avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2021-07-26 | 35 | 18.9 | 9.5 | +16.1 worse |
| 2 | 2018-08-22 | 6 | 17.1 | 9.8 | -11.1 better |
| 3 | 2017-05-18 | 16 | 14.5 | 9.3 | +1.5 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 5 |
| Quality of life and care | 8 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Nutrition and dietary | 1 |
| Pharmacy service | 4 |
| Environmental | 3 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.61 | 51.9% |
| RN staffing (reported) | 0.70 | 50.0% |
| Total nurse staffing (adjusted) | 3.26 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (57)
- EF0558Reasonably accommodate the needs and preferences of each resident.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-10-24 · Health · corrected 2025-12-15
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-13 · Health · corrected 2025-06-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-17 · Health · corrected 2023-12-25
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0624Prepare residents for a safe transfer or discharge from the nursing home.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- CF0732Post nurse staffing information every day.2021-07-26 · Health · corrected 2021-09-10
Potential for minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- DF0924Put firmly secured handrails on each side of hallways.2021-07-26 · Health · corrected 2021-09-10
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2018-08-22 · Health · corrected 2018-10-01
Potential for more than minimal harm
- DF0157Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- EF0164Keep residents' personal and medical records private and confidential.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- EF0241Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- DF0244Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- EF0253Provide housekeeping and maintenance services.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- DF0279Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- DF0312Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
- EF0441Have a program that investigates, controls and keeps infection from spreading.2017-05-18 · Health · corrected 2017-07-15
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC MD OPCOS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-05-01 |
| PC WTA OPCO HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-05-01 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-05-01 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-05-01 |
| AMUSAN, IBIRONKE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-06-12 |
| COX, VICKIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-06-01 |
| KETTERMAN, JANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-07-19 |
| MANSFIELD, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-05-01 |
| MIRZA, ZIAD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-12-01 |
| SILVERBERG, NISANEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-05-01 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2021-05-01 |
| WELLTOWER OP LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | 2021-05-01 |
Other facilities in SEVERNA PARK
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.