COMPLETE CARE AT HYATTSVILLE
4922 LASALLE ROAD, HYATTSVILLE, MD 20782 · CCN 215145
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 270
- Avg residents/day
- 260.4
- Phone
- 3018642333
Inspection history vs Maryland & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Maryland avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-24 | 23 | 18.9 | 9.5 | +4.1 worse |
| 2 | 2023-03-09 | 40 | 17.1 | 9.8 | +22.9 worse |
| 3 | 2019-09-19 | 2 | 14.5 | 9.3 | -12.5 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 6 |
| Nursing and physician services | 2 |
| Resident rights | 5 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Environmental | 2 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.16 | 36.1% |
| RN staffing (reported) | 0.82 | 40.5% |
| Total nurse staffing (adjusted) | 3.43 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (65)2 immediate jeopardy
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2026-01-09 · Health · corrected 2026-02-10
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2026-01-09 · Health · corrected 2026-02-10
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0730Observe each nurse aide's job performance and give regular training.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2025-09-24 · Health · corrected 2025-12-01
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0610Respond appropriately to all alleged violations.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- LF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-09 · Health · corrected 2023-05-07
Immediate jeopardy
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0699Provide care or services that was trauma informed and/or culturally competent.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- EF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- JF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-09 · Health · corrected 2023-05-07
Immediate jeopardy
- EF0791Provide or obtain dental services for each resident.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-09 · Health · corrected 2023-05-07
Potential for more than minimal harm
- EF0924Put firmly secured handrails on each side of hallways.2023-03-09 · Health · corrected 2023-07-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC MD5 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-02-01 |
| PC MD5 TOPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-02-01 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-02-01 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-02-01 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2023-02-01 |
| SILVERBERG, NISANEL | Individual | W-2 MANAGING EMPLOYEE | — | 2023-02-01 |
Other facilities in HYATTSVILLE
| Name | Overall | Beds |
|---|---|---|
| SACRED HEART HOME INC | ★★★★★ | 44 |
| WHITE OAK REHABILITATION AND NURSING CENTER | ★☆☆☆☆ | 160 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.