Starfile / Maryland

CITIZENS CARE CENTER

415 SOUTH MARKET STREET, HAVRE DE GRACE, MD 21078 · CCN 215039

Inspection history vs Maryland & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$0

Number of fines

0

Number of penalties

0

Payment denials

0

Inspection citations (43)1 actual harm

1. DF0697Provide safe, appropriate pain management for a resident who requires such services.2026-01-29 · Health

   Potential for more than minimal harm

2. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-11-07 · Health · corrected 2025-12-22

   Potential for more than minimal harm

3. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-11-07 · Health · corrected 2025-12-22

   Potential for more than minimal harm

4. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-07 · Health · corrected 2025-12-22

   Potential for more than minimal harm

5. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-05-07 · Health · corrected 2024-06-21

   Potential for more than minimal harm

6. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-05-07 · Health · corrected 2024-06-21

   Potential for more than minimal harm

7. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-07 · Health · corrected 2024-06-21

   Potential for more than minimal harm

8. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-05-07 · Health · corrected 2024-06-21

   Potential for more than minimal harm

9. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-07 · Health · corrected 2024-06-21

   Potential for more than minimal harm

10. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

11. DF0730Observe each nurse aide's job performance and give regular training.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

12. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

13. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

14. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

15. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

16. DF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-05-07 · Health · corrected 2024-06-21

    Potential for more than minimal harm

17. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

18. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

19. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

20. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

21. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

22. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

23. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

24. DF0692Provide enough food/fluids to maintain a resident's health.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

25. EF0730Observe each nurse aide's job performance and give regular training.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

26. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

27. DF0791Provide or obtain dental services for each resident.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

28. DF0880Provide and implement an infection prevention and control program.2019-05-02 · Health · corrected 2019-06-16

    Potential for more than minimal harm

29. DF0558Reasonably accommodate the needs and preferences of each resident.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

30. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

31. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

32. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

33. DF0641Ensure each resident receives an accurate assessment.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

35. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

36. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

37. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2018-03-07 · Health · corrected 2018-04-24

    Actual harm

38. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

39. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

40. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

41. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

42. BF0880Provide and implement an infection prevention and control program.2018-03-07 · Health · corrected 2018-04-24

    Potential for minimal harm

43. DF0908Keep all essential equipment working safely.2018-03-07 · Health · corrected 2018-04-24

    Potential for more than minimal harm

Ownership

Other facilities in HAVRE DE GRACE

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.