Starfile

Starfile / Massachusetts

Windsor Nursing & Retirement Home

265 N MAIN ST, SOUTH YARMOUTH, MA 02664 · CCN 225349

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★★☆☆☆ 2
Quality measures
★☆☆☆☆ 1
Staffing
★★★☆☆ 3

Facility

Ownership type
Non profit - Corporation
Certified beds
120
Avg residents/day
88.0
Phone
4135443329

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-01-0988.99.5-0.9 better
22023-10-121010.09.8at state average
32021-04-142412.79.3+11.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning2
Resident rights2
Nutrition and dietary1
Pharmacy service1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9349.4%
RN staffing (reported)0.6147.1%
Total nurse staffing (adjusted)3.75

Fines & penalties

Total fines
$12,386
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
INTEGRITUS HEALTHCARE
Facilities in chain
15
Chain avg overall
2.70 / 5

Inspection citations (42)2 actual harm

  1. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  2. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  3. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  4. EF0685Assist a resident in gaining access to vision and hearing services.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  5. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  6. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  7. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  8. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-09 · Health · corrected 2025-02-19

    Potential for more than minimal harm

  9. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  10. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  11. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-12 · Health · corrected 2023-11-22

    Potential for minimal harm

  12. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-12 · Health · corrected 2023-11-22

    Potential for minimal harm

  13. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  14. EF0685Assist a resident in gaining access to vision and hearing services.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  15. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-12 · Health · corrected 2023-11-22

    Actual harm

  16. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  17. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  18. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-10-12 · Health · corrected 2023-11-22

    Potential for more than minimal harm

  19. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-06-01 · Health · corrected 2023-06-30

    Potential for more than minimal harm

  20. DF0880Provide and implement an infection prevention and control program.2023-03-13 · Health · corrected 2023-03-22

    Potential for more than minimal harm

  21. FF0886Perform COVID19 testing on residents and staff.2023-03-13 · Health · corrected 2023-03-22

    Potential for more than minimal harm

  22. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2021-04-14 · Health · corrected 2021-06-15

    Potential for more than minimal harm

  23. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-04-14 · Health · corrected 2021-06-15

    Potential for more than minimal harm

  24. FF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  25. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  26. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  27. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  28. DF0610Respond appropriately to all alleged violations.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  29. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  30. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  31. GF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-04-14 · Health · corrected 2021-06-01

    Actual harm

  32. DF0687Provide appropriate foot care.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  33. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  34. DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  35. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  36. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  37. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  38. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  39. DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  40. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-04-14 · Health · corrected 2021-06-11

    Potential for more than minimal harm

  41. FF0880Provide and implement an infection prevention and control program.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

  42. FF0881Implement a program that monitors antibiotic use.2021-04-14 · Health · corrected 2021-06-01

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
FAIRVIEW EXTENDED CARE SERVICES INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%1990-03-29
INTEGRITUS HEALTHCARE INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2022-02-01
INTEGRITUS HEALTHCARE INCOrganizationOPERATIONAL/MANAGERIAL CONTROL1990-03-26
INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROL2022-02-01
GINGRAS, MARCIE JOIndividualCORPORATE OFFICER2021-12-13
JONES, WILLIAMIndividualCORPORATE OFFICER1993-02-01
BREWER, SCOTTIndividualW-2 MANAGING EMPLOYEE2021-12-22

Other facilities in SOUTH YARMOUTH

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.