Windsor Nursing & Retirement Home
265 N MAIN ST, SOUTH YARMOUTH, MA 02664 · CCN 225349
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 88.0
- Phone
- 4135443329
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-09 | 8 | 8.9 | 9.5 | -0.9 better |
| 2 | 2023-10-12 | 10 | 10.0 | 9.8 | at state average |
| 3 | 2021-04-14 | 24 | 12.7 | 9.3 | +11.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.93 | 49.4% |
| RN staffing (reported) | 0.61 | 47.1% |
| Total nurse staffing (adjusted) | 3.75 | — |
Fines & penalties
- Total fines
- $12,386
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- INTEGRITUS HEALTHCARE
- Facilities in chain
- 15
- Chain avg overall
- 2.70 / 5
Inspection citations (42)2 actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- EF0685Assist a resident in gaining access to vision and hearing services.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-09 · Health · corrected 2025-02-19
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-10-12 · Health · corrected 2023-11-22
Potential for minimal harm
- BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-10-12 · Health · corrected 2023-11-22
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- EF0685Assist a resident in gaining access to vision and hearing services.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-12 · Health · corrected 2023-11-22
Actual harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-10-12 · Health · corrected 2023-11-22
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-06-01 · Health · corrected 2023-06-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-13 · Health · corrected 2023-03-22
Potential for more than minimal harm
- FF0886Perform COVID19 testing on residents and staff.2023-03-13 · Health · corrected 2023-03-22
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2021-04-14 · Health · corrected 2021-06-15
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-04-14 · Health · corrected 2021-06-15
Potential for more than minimal harm
- FF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- GF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-04-14 · Health · corrected 2021-06-01
Actual harm
- DF0687Provide appropriate foot care.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- DF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-04-14 · Health · corrected 2021-06-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2021-04-14 · Health · corrected 2021-06-01
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| FAIRVIEW EXTENDED CARE SERVICES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1990-03-29 |
| INTEGRITUS HEALTHCARE INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-02-01 |
| INTEGRITUS HEALTHCARE INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1990-03-26 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| GINGRAS, MARCIE JO | Individual | CORPORATE OFFICER | — | 2021-12-13 |
| JONES, WILLIAM | Individual | CORPORATE OFFICER | — | 1993-02-01 |
| BREWER, SCOTT | Individual | W-2 MANAGING EMPLOYEE | — | 2021-12-22 |
Other facilities in SOUTH YARMOUTH
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.