Starfile / Massachusetts

WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER

90 WEST STREET, WILMINGTON, MA 01887 · CCN 225568

Abuse icon

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$15,935

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

MARQUIS HEALTH SERVICES

Facilities in chain

81

Chain avg overall

3.00 / 5

Inspection citations (56)1 actual harm

1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-12 · Health · corrected 2025-10-07

   Potential for more than minimal harm

2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-09-12 · Health · corrected 2025-10-07

   Potential for more than minimal harm

3. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-12 · Health · corrected 2025-10-07

   Actual harm

4. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-12 · Health · corrected 2025-10-07

   Potential for more than minimal harm

5. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-12 · Health · corrected 2025-10-28

   Potential for more than minimal harm

6. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-12 · Health · corrected 2025-10-07

   Potential for more than minimal harm

7. DF0692Provide enough food/fluids to maintain a resident's health.2025-09-12 · Health · corrected 2025-10-28

   Potential for more than minimal harm

8. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-09-12 · Health · corrected 2025-10-28

   Potential for more than minimal harm

9. DF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2025-09-12 · Health · corrected 2025-10-07

   Potential for more than minimal harm

10. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-09-12 · Health · corrected 2025-10-07

    Potential for more than minimal harm

11. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-12 · Health · corrected 2025-10-07

    Potential for more than minimal harm

12. DF0880Provide and implement an infection prevention and control program.2025-09-12 · Health · corrected 2025-10-07

    Potential for more than minimal harm

13. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-28 · Health · corrected 2025-03-31

    Potential for more than minimal harm

14. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

15. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

16. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-09-19 · Health · corrected 2024-11-01

    Potential for minimal harm

17. BF0641Ensure each resident receives an accurate assessment.2024-09-19 · Health · corrected 2024-11-01

    Potential for minimal harm

18. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

19. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

20. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

21. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

22. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

23. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

24. DF0692Provide enough food/fluids to maintain a resident's health.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

25. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

26. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

27. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

28. DF0759Ensure medication error rates are not 5 percent or greater.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

29. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

30. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

31. DF0880Provide and implement an infection prevention and control program.2024-09-19 · Health · corrected 2024-11-01

    Potential for more than minimal harm

32. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-03-19 · Health · corrected 2024-04-17

    Potential for more than minimal harm

33. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

34. EF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

35. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

36. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

37. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

38. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

39. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

40. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

41. DF0692Provide enough food/fluids to maintain a resident's health.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

42. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

43. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

44. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

45. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

46. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

47. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

48. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

49. EF0759Ensure medication error rates are not 5 percent or greater.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

50. EF0760Ensure that residents are free from significant medication errors.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

51. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

52. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

53. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

54. DF0880Provide and implement an infection prevention and control program.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

55. FF0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

56. FF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-09-08 · Health · corrected 2023-10-15

    Potential for more than minimal harm

Ownership

Other facilities in WILMINGTON

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.