Starfile / Massachusetts

Westfield Rehabilitation and Health Center

37 FEEDING HILLS ROAD, WESTFIELD, MA 01085 · CCN 225383

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$49,296

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

PRIORITY HEALTHCARE GROUP

Facilities in chain

14

Chain avg overall

2.80 / 5

Inspection citations (60)

1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

2. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

3. DF0558Reasonably accommodate the needs and preferences of each resident.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

4. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

5. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

6. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

7. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

8. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

9. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-15 · Health · corrected 2025-02-26

   Potential for more than minimal harm

10. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

11. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

12. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

13. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

14. EF0692Provide enough food/fluids to maintain a resident's health.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

15. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

16. DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

17. DF0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

18. FF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

19. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

20. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

21. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

22. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

23. EF0880Provide and implement an infection prevention and control program.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

24. DF0881Implement a program that monitors antibiotic use.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

25. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

26. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

27. DF0908Keep all essential equipment working safely.2025-01-15 · Health · corrected 2025-02-26

    Potential for more than minimal harm

28. DF0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.2024-01-31 · Health · corrected 2024-02-14

    Potential for more than minimal harm

29. DF0558Reasonably accommodate the needs and preferences of each resident.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

30. FF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

31. FF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

32. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

33. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

34. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

35. DF0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

36. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

37. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

38. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

39. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

40. FF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

41. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

42. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

43. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

44. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

45. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-11-08 · Health · corrected 2024-01-22

    Potential for more than minimal harm

46. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

47. FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2023-11-08 · Health · corrected 2023-12-19

    Potential for more than minimal harm

48. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

49. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

50. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

51. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

52. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

53. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

54. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

55. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

56. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

57. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

58. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

59. DF0880Provide and implement an infection prevention and control program.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

60. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-08-08 · Health · corrected 2022-09-07

    Potential for more than minimal harm

Ownership

Other facilities in WESTFIELD

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.