Starfile

Starfile / Massachusetts

WESTBOROUGH HEALTHCARE

8 COLONIAL DRIVE, WESTBOROUGH, MA 01581 · CCN 225242

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
117
Avg residents/day
90.2
Phone
5083669131

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12024-11-18178.99.5+8.1 worse
22023-08-02810.09.8-2.0 better
32021-11-221412.79.3+1.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care4
Resident assessment and care planning4
Nursing and physician services2
Resident rights4
Nutrition and dietary1
Pharmacy service2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.6442.0%
RN staffing (reported)0.6057.1%
Total nurse staffing (adjusted)3.12

Fines & penalties

Total fines
$28,772
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
NEXT STEP HEALTHCARE
Facilities in chain
14
Chain avg overall
1.90 / 5

Inspection citations (39)2 actual harm

  1. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-04-10 · Health · corrected 2025-04-07

    Potential for more than minimal harm

  2. DF0583Keep residents' personal and medical records private and confidential.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  3. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  4. EF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  5. EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  6. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  7. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  8. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  9. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  10. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  11. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  12. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  13. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  14. EF0732Post nurse staffing information every day.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  15. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  16. DF0759Ensure medication error rates are not 5 percent or greater.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  17. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-11-18 · Health · corrected 2024-12-20

    Potential for more than minimal harm

  18. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2024-09-25 · Health · corrected 2024-10-23

    Potential for more than minimal harm

  19. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-10-19 · Health · corrected 2023-10-25

    Potential for more than minimal harm

  20. GF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-08-02 · Health · corrected 2023-08-23

    Actual harm

  21. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-02 · Health · corrected 2023-08-23

    Potential for more than minimal harm

  22. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-08-02 · Health · corrected 2023-08-23

    Potential for more than minimal harm

  23. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-02 · Health · corrected 2023-09-01

    Potential for more than minimal harm

  24. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-02 · Health · corrected 2023-09-01

    Potential for more than minimal harm

  25. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-02 · Health · corrected 2023-08-23

    Potential for more than minimal harm

  26. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-08-02 · Health · corrected 2023-08-23

    Potential for more than minimal harm

  27. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-21 · Health · corrected 2023-03-29

    Actual harm

  28. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-03-21 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  29. DF0641Ensure each resident receives an accurate assessment.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  30. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  31. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  32. DF0679Provide activities to meet all resident's needs.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  33. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  34. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  35. DF0759Ensure medication error rates are not 5 percent or greater.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  36. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  37. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  38. DF0880Provide and implement an infection prevention and control program.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

  39. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-11-22 · Health · corrected 2022-01-08

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NEXT STEP HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2017-12-01
GOVONI, RICHARDIndividualOPERATIONAL/MANAGERIAL CONTROL2024-06-29
MALIK, FAISALIndividualOPERATIONAL/MANAGERIAL CONTROL2025-04-11
DELL'ANNO, DAMIANIndividualCORPORATE OFFICER2017-12-01
STEPHAN, WILLIAMIndividualCORPORATE OFFICER2017-12-01

Other facilities in WESTBOROUGH

NameOverallBeds
WHITTIER WESTBOROUGH TRANSITIONAL CARE UNIT★★★★★19
BEAUMONT REHAB & SKILLED NURSING CTR - WESTBORO★★★★☆152

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.