Vantage at West Springfield LLC
42 PROSPECT AVENUE, WEST SPRINGFIELD, MA 01089 · CCN 225262
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 168
- Avg residents/day
- 116.2
- Phone
- 4137333151
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-06 | 8 | 8.9 | 9.5 | -0.9 better |
| 2 | 2023-05-31 | 10 | 10.0 | 9.8 | at state average |
| 3 | 2021-09-30 | 31 | 12.7 | 9.3 | +18.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 3 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.83 | 52.3% |
| RN staffing (reported) | 0.43 | 40.0% |
| Total nurse staffing (adjusted) | 3.81 | — |
Fines & penalties
- Total fines
- $13,748
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- VANTAGE CARE
- Facilities in chain
- 8
- Chain avg overall
- 2.10 / 5
Inspection citations (49)5 actual harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-15 · Health · corrected 2024-11-19
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-08-06 · Health · corrected 2024-09-14
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-08-06 · Health · corrected 2024-09-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-06 · Health · corrected 2024-01-19
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-12 · Health · corrected 2023-10-10
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-12 · Health · corrected 2023-10-10
Actual harm
- DF0637Assess the resident when there is a significant change in condition2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0687Provide appropriate foot care.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-31 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-17 · Health · corrected 2023-05-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-04-26
Actual harm
- HF0692Provide enough food/fluids to maintain a resident's health.2023-03-08 · Health · corrected 2023-04-26
Actual harm
- HF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-03-08 · Health · corrected 2023-04-26
Actual harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-08 · Health · corrected 2023-04-26
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
- BF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2021-09-30 · Health · corrected 2021-11-04
Potential for minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-09-30 · Health · corrected 2021-11-04
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| BEAR MOUNTAIN HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-11-21 |
| DOYLE, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-21 |
| WYNNE, JOHN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-21 |
| ZISKIN, SCOTT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 33% | 2019-11-21 |
| DOYLE, THOMAS | Individual | CORPORATE OFFICER | — | 2019-11-21 |
| WYNNE, JOHN | Individual | CORPORATE OFFICER | — | 2019-11-21 |
| ZISKIN, SCOTT | Individual | CORPORATE OFFICER | — | 2019-11-21 |
| DEMAIDA, RACHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2019-11-21 |
Other facilities in WEST SPRINGFIELD
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.