Starfile

Starfile / Massachusetts

Vantage at West Springfield LLC

42 PROSPECT AVENUE, WEST SPRINGFIELD, MA 01089 · CCN 225262

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
168
Avg residents/day
116.2
Phone
4137333151

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12024-08-0688.99.5-0.9 better
22023-05-311010.09.8at state average
32021-09-303112.79.3+18.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care2
Resident assessment and care planning3
Pharmacy service1
Administration1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.8352.3%
RN staffing (reported)0.4340.0%
Total nurse staffing (adjusted)3.81

Fines & penalties

Total fines
$13,748
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
VANTAGE CARE
Facilities in chain
8
Chain avg overall
2.10 / 5

Inspection citations (49)5 actual harm

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-15 · Health · corrected 2024-11-19

    Potential for more than minimal harm

  2. BF0641Ensure each resident receives an accurate assessment.2024-08-06 · Health · corrected 2024-09-14

    Potential for minimal harm

  3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  4. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  5. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  6. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  7. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  8. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  9. EF0880Provide and implement an infection prevention and control program.2024-08-06 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  10. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  11. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  12. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  13. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  14. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  15. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-12-06 · Health · corrected 2024-01-19

    Potential for more than minimal harm

  16. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-12 · Health · corrected 2023-10-10

    Actual harm

  17. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-12 · Health · corrected 2023-10-10

    Actual harm

  18. DF0637Assess the resident when there is a significant change in condition2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  19. DF0660Plan the resident's discharge to meet the resident's goals and needs.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  20. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  21. DF0687Provide appropriate foot care.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  22. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  23. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  24. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  25. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  26. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-05-31 · Health · corrected 2023-07-07

    Potential for more than minimal harm

  27. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-17 · Health · corrected 2023-05-18

    Potential for more than minimal harm

  28. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-08 · Health · corrected 2023-04-26

    Potential for more than minimal harm

  29. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-08 · Health · corrected 2023-04-26

    Actual harm

  30. HF0692Provide enough food/fluids to maintain a resident's health.2023-03-08 · Health · corrected 2023-04-26

    Actual harm

  31. HF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-03-08 · Health · corrected 2023-04-26

    Actual harm

  32. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-08 · Health · corrected 2023-04-26

    Potential for more than minimal harm

  33. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-08 · Health · corrected 2023-04-26

    Potential for more than minimal harm

  34. DF0558Reasonably accommodate the needs and preferences of each resident.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  35. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  36. DF0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  37. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  38. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  39. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  40. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  41. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  42. DF0760Ensure that residents are free from significant medication errors.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  43. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  44. DF0772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  45. EF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  46. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  47. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

  48. BF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2021-09-30 · Health · corrected 2021-11-04

    Potential for minimal harm

  49. EF0880Provide and implement an infection prevention and control program.2021-09-30 · Health · corrected 2021-11-04

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
BEAR MOUNTAIN HEALTHCARE LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-11-21
DOYLE, THOMASIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2019-11-21
WYNNE, JOHNIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2019-11-21
ZISKIN, SCOTTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST33%2019-11-21
DOYLE, THOMASIndividualCORPORATE OFFICER2019-11-21
WYNNE, JOHNIndividualCORPORATE OFFICER2019-11-21
ZISKIN, SCOTTIndividualCORPORATE OFFICER2019-11-21
DEMAIDA, RACHAELIndividualW-2 MANAGING EMPLOYEE2019-11-21

Other facilities in WEST SPRINGFIELD

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.