Starfile

Starfile / Massachusetts

SOUTHSHORE HEALTH CARE CENTER

115 NORTH AVENUE, ROCKLAND, MA 02370 · CCN 225215

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
96
Avg residents/day
81.8
Phone
7818783308

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-08-27198.99.5+10.1 worse
22024-06-272410.09.8+14.0 worse
32023-03-021312.79.3+0.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care2
Resident assessment and care planning3
Resident rights4
Nutrition and dietary3
Pharmacy service2
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4221.7%
RN staffing (reported)0.6933.3%
Total nurse staffing (adjusted)3.41

Fines & penalties

Total fines
$26,395
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
ATHENA HEALTHCARE SYSTEMS
Facilities in chain
24
Chain avg overall
1.70 / 5

Inspection citations (56)1 actual harm

  1. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2026-01-28 · Health

    Potential for more than minimal harm

  2. DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  3. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  4. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  5. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  6. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  7. DF0610Respond appropriately to all alleged violations.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  8. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-27 · Health · corrected 2025-10-03

    Potential for minimal harm

  9. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  10. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  11. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  12. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  13. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  14. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  15. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  16. DF0814Dispose of garbage and refuse properly.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  17. EF0880Provide and implement an infection prevention and control program.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  18. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-08-27 · Health · corrected 2025-10-03

    Potential for more than minimal harm

  19. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-03-18 · Health · corrected 2025-02-27

    Potential for more than minimal harm

  20. DF0555Honor the resident's right to choose his or her attending physician.2024-12-09 · Health · corrected 2025-01-15

    Potential for more than minimal harm

  21. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-09 · Health · corrected 2025-01-15

    Potential for more than minimal harm

  22. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-23 · Health · corrected 2024-10-25

    Potential for more than minimal harm

  23. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  24. DF0551Give the resident's representative the ability to exercise the resident's rights.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  25. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  26. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  27. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  28. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  29. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  30. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  31. DF0610Respond appropriately to all alleged violations.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  32. DF0641Ensure each resident receives an accurate assessment.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  33. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  34. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  35. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  36. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  37. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  38. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  39. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  40. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  41. FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-06-27 · Health · corrected 2024-08-11

    Potential for more than minimal harm

  42. DF0551Give the resident's representative the ability to exercise the resident's rights.2024-03-19 · Health · corrected 2024-04-16

    Potential for more than minimal harm

  43. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-19 · Health · corrected 2024-04-16

    Actual harm

  44. DF0551Give the resident's representative the ability to exercise the resident's rights.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  45. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  46. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  47. FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  48. CF0641Ensure each resident receives an accurate assessment.2023-03-02 · Health · corrected 2023-04-10

    Potential for minimal harm

  49. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  50. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  51. EF0692Provide enough food/fluids to maintain a resident's health.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  52. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  53. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  54. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  55. EF0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

  56. FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-02 · Health · corrected 2023-04-10

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ATHENA HEALTH CARE SYSTEMS MA LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2010-12-01
SANTILLI, LAWRENCEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST77%2020-12-15
MOSIER, MICHAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST5%2010-12-01
REZENDES, LORRIEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-09-17
ATHENA HEALTH CARE ASSOCIATES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROL1993-11-05
SANTILLI, LAWRENCEIndividualCORPORATE OFFICER2019-10-07
MOSIER, MICHAELIndividualW-2 MANAGING EMPLOYEE2010-12-01

Other facilities in ROCKLAND

NameOverallBeds
WEBSTER PARK REHABILITATION AND HEALTHCARE CENTER★★★★★110

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.