SOUTHSHORE HEALTH CARE CENTER
115 NORTH AVENUE, ROCKLAND, MA 02370 · CCN 225215
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 96
- Avg residents/day
- 81.8
- Phone
- 7818783308
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-27 | 19 | 8.9 | 9.5 | +10.1 worse |
| 2 | 2024-06-27 | 24 | 10.0 | 9.8 | +14.0 worse |
| 3 | 2023-03-02 | 13 | 12.7 | 9.3 | +0.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 3 |
| Resident rights | 4 |
| Nutrition and dietary | 3 |
| Pharmacy service | 2 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.42 | 21.7% |
| RN staffing (reported) | 0.69 | 33.3% |
| Total nurse staffing (adjusted) | 3.41 | — |
Fines & penalties
- Total fines
- $26,395
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- ATHENA HEALTHCARE SYSTEMS
- Facilities in chain
- 24
- Chain avg overall
- 1.70 / 5
Inspection citations (56)1 actual harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2026-01-28 · Health
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-27 · Health · corrected 2025-10-03
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-08-27 · Health · corrected 2025-10-03
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-03-18 · Health · corrected 2025-02-27
Potential for more than minimal harm
- DF0555Honor the resident's right to choose his or her attending physician.2024-12-09 · Health · corrected 2025-01-15
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-12-09 · Health · corrected 2025-01-15
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-23 · Health · corrected 2024-10-25
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-06-27 · Health · corrected 2024-08-11
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2024-03-19 · Health · corrected 2024-04-16
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-03-19 · Health · corrected 2024-04-16
Actual harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- FF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- CF0641Ensure each resident receives an accurate assessment.2023-03-02 · Health · corrected 2023-04-10
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- EF0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-02 · Health · corrected 2023-04-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2010-12-01 |
| SANTILLI, LAWRENCE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 77% | 2020-12-15 |
| MOSIER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2010-12-01 |
| REZENDES, LORRIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-09-17 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1993-11-05 |
| SANTILLI, LAWRENCE | Individual | CORPORATE OFFICER | — | 2019-10-07 |
| MOSIER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2010-12-01 |
Other facilities in ROCKLAND
| Name | Overall | Beds |
|---|---|---|
| WEBSTER PARK REHABILITATION AND HEALTHCARE CENTER | ★★★★★ | 110 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.