ROYAL NORWELL NURSING & REHABILITATION CENTER LLC
329 WASHINGTON STREET, NORWELL, MA 02061 · CCN 225482
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 86
- Avg residents/day
- 70.6
- Phone
- 7816594901
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-11-25 | 3 | 8.9 | 9.5 | -5.9 better |
| 2 | 2024-10-18 | 10 | 10.0 | 9.8 | at state average |
| 3 | 2023-09-14 | 31 | 12.7 | 9.3 | +18.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.01 | 51.7% |
| RN staffing (reported) | 0.95 | 66.7% |
| Total nurse staffing (adjusted) | 3.80 | — |
Fines & penalties
- Total fines
- $114,868
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- ROYAL HEALTH GROUP
- Facilities in chain
- 12
- Chain avg overall
- 3.30 / 5
Inspection citations (44)2 immediate jeopardy4 actual harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-11-25 · Health · corrected 2025-12-10
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-25 · Health · corrected 2025-12-10
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-11-25 · Health · corrected 2025-12-10
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-06 · Health · corrected 2024-12-19
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-06 · Health · corrected 2024-12-19
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-10-18 · Health · corrected 2024-10-30
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-09-14 · Health · corrected 2023-09-26
Potential for more than minimal harm
- BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-09-14 · Health · corrected 2023-09-26
Potential for minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2023-09-14 · Health · corrected 2023-09-26
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-09-14 · Health · corrected 2023-10-23
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-09-14 · Health · corrected 2023-10-23
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-14 · Health · corrected 2023-10-23
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-09-14 · Health · corrected 2023-10-23
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-09-14 · Health · corrected 2023-09-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- JF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-14 · Health · corrected 2023-09-17
Immediate jeopardy
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-14 · Health · corrected 2023-09-22
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- JF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-09-14 · Health · corrected 2023-09-17
Immediate jeopardy
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-09-14 · Health · corrected 2023-09-26
Potential for more than minimal harm
- HF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-14 · Health · corrected 2023-10-13
Actual harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2023-09-14 · Health · corrected 2023-10-02
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-14 · Health · corrected 2023-10-02
Potential for more than minimal harm
- EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-09-14 · Health · corrected 2023-09-29
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-09-14 · Health · corrected 2023-10-23
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2023-09-14 · Health · corrected 2023-09-26
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-14 · Health · corrected 2023-09-26
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- FF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-09-14 · Health · corrected 2023-09-19
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-13 · Health · corrected 2023-08-05
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MAMARY, JAMES | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2013-12-01 |
| CELORIER, KRISTIE | Individual | W-2 MANAGING EMPLOYEE | — | 2018-07-02 |
Other facilities in NORWELL
| Name | Overall | Beds |
|---|---|---|
| SOUTHWOOD AT NORWELL NURSING CTR | ★★★★★ | 142 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.