Starfile

Starfile / Massachusetts

ROYAL NORWELL NURSING & REHABILITATION CENTER LLC

329 WASHINGTON STREET, NORWELL, MA 02061 · CCN 225482

Ratings

Overall
★★★☆☆ 3
Health inspection
★★★☆☆ 3
Quality measures
★★★★☆ 4
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
86
Avg residents/day
70.6
Phone
7816594901

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-11-2538.99.5-5.9 better
22024-10-181010.09.8at state average
32023-09-143112.79.3+18.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Resident assessment and care planning1
Pharmacy service1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.0151.7%
RN staffing (reported)0.9566.7%
Total nurse staffing (adjusted)3.80

Fines & penalties

Total fines
$114,868
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
ROYAL HEALTH GROUP
Facilities in chain
12
Chain avg overall
3.30 / 5

Inspection citations (44)2 immediate jeopardy4 actual harm

  1. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-11-25 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  2. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-11-25 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  3. EF0880Provide and implement an infection prevention and control program.2025-11-25 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  4. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-06 · Health · corrected 2024-12-19

    Actual harm

  5. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-06 · Health · corrected 2024-12-19

    Actual harm

  6. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  7. DF0558Reasonably accommodate the needs and preferences of each resident.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  8. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  9. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  10. DF0610Respond appropriately to all alleged violations.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  11. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  12. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  13. DF0880Provide and implement an infection prevention and control program.2024-10-18 · Health · corrected 2024-10-30

    Potential for more than minimal harm

  14. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-09-14 · Health · corrected 2023-09-26

    Potential for more than minimal harm

  15. BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2023-09-14 · Health · corrected 2023-09-26

    Potential for minimal harm

  16. EF0583Keep residents' personal and medical records private and confidential.2023-09-14 · Health · corrected 2023-09-26

    Potential for more than minimal harm

  17. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  18. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  19. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  20. DF0610Respond appropriately to all alleged violations.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  21. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-09-14 · Health · corrected 2023-09-22

    Potential for more than minimal harm

  22. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  23. JF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-09-14 · Health · corrected 2023-09-17

    Immediate jeopardy

  24. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-14 · Health · corrected 2023-09-22

    Actual harm

  25. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  26. JF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-09-14 · Health · corrected 2023-09-17

    Immediate jeopardy

  27. DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  28. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2023-09-14 · Health · corrected 2023-09-26

    Potential for more than minimal harm

  29. HF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-09-14 · Health · corrected 2023-10-13

    Actual harm

  30. EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  31. EF0760Ensure that residents are free from significant medication errors.2023-09-14 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  32. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-14 · Health · corrected 2023-10-02

    Potential for more than minimal harm

  33. EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  34. EF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  35. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-09-14 · Health · corrected 2023-09-29

    Potential for more than minimal harm

  36. FF0880Provide and implement an infection prevention and control program.2023-09-14 · Health · corrected 2023-10-23

    Potential for more than minimal harm

  37. EF0881Implement a program that monitors antibiotic use.2023-09-14 · Health · corrected 2023-09-26

    Potential for more than minimal harm

  38. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-14 · Health · corrected 2023-09-26

    Potential for more than minimal harm

  39. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  40. EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  41. FF0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  42. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  43. FF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2023-09-14 · Health · corrected 2023-09-19

    Potential for more than minimal harm

  44. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-13 · Health · corrected 2023-08-05

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
MAMARY, JAMESIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST100%2013-12-01
CELORIER, KRISTIEIndividualW-2 MANAGING EMPLOYEE2018-07-02

Other facilities in NORWELL

NameOverallBeds
SOUTHWOOD AT NORWELL NURSING CTR★★★★★142

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.