Starfile / Massachusetts

RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE

400 BOLTON STREET, MARLBOROUGH, MA 01752 · CCN 225326

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$3,145

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

NATIONAL HEALTH CARE ASSOCIATES

Facilities in chain

43

Chain avg overall

3.00 / 5

Inspection citations (36)1 actual harm

1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-15 · Health · corrected 2024-11-08

   Potential for more than minimal harm

2. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-10-15 · Health · corrected 2024-11-08

   Potential for more than minimal harm

3. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-10-15 · Health · corrected 2024-11-08

   Potential for more than minimal harm

4. DF0760Ensure that residents are free from significant medication errors.2024-10-15 · Health · corrected 2024-11-08

   Potential for more than minimal harm

5. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-02 · Health · corrected 2024-11-04

   Potential for more than minimal harm

6. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-10-02 · Health · corrected 2024-11-04

   Potential for more than minimal harm

7. BF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2024-10-02 · Health · corrected 2024-11-04

   Potential for minimal harm

8. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-02 · Health · corrected 2024-11-04

   Potential for more than minimal harm

9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-10-02 · Health · corrected 2024-11-04

   Potential for more than minimal harm

10. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

11. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

12. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

13. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

14. DF0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

15. DF0760Ensure that residents are free from significant medication errors.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

16. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

17. EF0880Provide and implement an infection prevention and control program.2024-10-02 · Health · corrected 2024-11-04

    Potential for more than minimal harm

18. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-07-11 · Health · corrected 2023-08-02

    Potential for more than minimal harm

19. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-11 · Health · corrected 2023-08-02

    Potential for more than minimal harm

20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-11 · Health · corrected 2023-08-02

    Potential for more than minimal harm

21. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

22. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

23. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

24. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

25. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

26. DF0679Provide activities to meet all resident's needs.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

27. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-10-26 · Health · corrected 2021-12-15

    Actual harm

28. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

29. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

30. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

31. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

32. EF0880Provide and implement an infection prevention and control program.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

33. DF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

34. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

35. EF0886Perform COVID19 testing on residents and staff.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

36. EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2021-10-26 · Health · corrected 2021-12-15

    Potential for more than minimal harm

Ownership

Other facilities in MARLBOROUGH

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.