Starfile / Massachusetts

REGALCARE AT HOLYOKE

282 CABOT STREET, HOLYOKE, MA 01040 · CCN 225232

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$13,153

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

REGALCARE

Facilities in chain

9

Chain avg overall

1.80 / 5

Inspection citations (46)2 actual harm

1. DF0638Assure that each resident’s assessment is updated at least once every 3 months.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

2. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-06-25 · Health · corrected 2025-07-31

   Potential for minimal harm

3. EF0641Ensure each resident receives an accurate assessment.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

4. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

5. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

6. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

7. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

8. EF0760Ensure that residents are free from significant medication errors.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

9. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-25 · Health · corrected 2025-07-31

   Potential for more than minimal harm

10. DF0880Provide and implement an infection prevention and control program.2025-06-25 · Health · corrected 2025-07-31

    Potential for more than minimal harm

11. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-10-23 · Health · corrected 2024-11-01

    Potential for more than minimal harm

12. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

13. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

14. DF0610Respond appropriately to all alleged violations.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

15. BF0641Ensure each resident receives an accurate assessment.2024-05-24 · Health · corrected 2024-06-21

    Potential for minimal harm

16. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

17. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

18. DF0685Assist a resident in gaining access to vision and hearing services.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

19. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

20. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

21. FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

22. DF0730Observe each nurse aide's job performance and give regular training.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

23. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

24. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

25. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

26. DF0825Provide or get specialized rehabilitative services as required for a resident.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

27. EF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

28. FF0926Have policies on smoking.2024-05-24 · Health · corrected 2024-06-21

    Potential for more than minimal harm

29. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-12 · Health · corrected 2023-11-01

    Actual harm

30. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-12 · Health · corrected 2023-11-01

    Actual harm

31. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-10-12 · Health · corrected 2023-11-01

    Potential for more than minimal harm

32. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-27 · Health · corrected 2023-10-06

    Potential for more than minimal harm

33. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-06-29 · Health · corrected 2023-08-10

    Potential for more than minimal harm

34. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-29 · Health · corrected 2023-08-10

    Potential for more than minimal harm

35. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

36. DF0572Give residents a notice of rights, rules, services and charges.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

37. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

38. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

39. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

40. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

41. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

42. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

43. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

44. DF0825Provide or get specialized rehabilitative services as required for a resident.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

45. EF0880Provide and implement an infection prevention and control program.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

46. DF0924Put firmly secured handrails on each side of hallways.2023-02-21 · Health · corrected 2023-03-23

    Potential for more than minimal harm

Ownership

Other facilities in HOLYOKE

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.