Starfile / Massachusetts

REGALCARE AT GLEN RIDGE

120 MURRAY STREET, MEDFORD, MA 02155 · CCN 225523

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$286,020

Number of fines

3

Number of penalties

3

Payment denials

0

Chain

Chain

REGALCARE

Facilities in chain

9

Chain avg overall

1.80 / 5

Inspection citations (78)11 actual harm

1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

2. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

3. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

4. DF0641Ensure each resident receives an accurate assessment.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

5. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

6. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

7. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

8. DF0692Provide enough food/fluids to maintain a resident's health.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

9. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-09-09 · Health · corrected 2025-10-16

   Potential for more than minimal harm

10. DF0790Provide routine and 24-hour emergency dental care for each resident.2025-09-09 · Health · corrected 2025-10-16

    Potential for more than minimal harm

11. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-09-09 · Health · corrected 2025-10-16

    Potential for more than minimal harm

12. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-09 · Health · corrected 2025-10-16

    Potential for more than minimal harm

13. DF0880Provide and implement an infection prevention and control program.2025-09-09 · Health · corrected 2025-10-16

    Potential for more than minimal harm

14. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-07-15 · Health · corrected 2025-08-22

    Potential for more than minimal harm

15. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-10-30 · Health · corrected 2024-10-31

    Actual harm

16. GF0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.2024-10-30 · Health · corrected 2024-10-31

    Actual harm

17. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

18. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

19. DF0558Reasonably accommodate the needs and preferences of each resident.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

20. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

21. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

22. DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

23. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

24. DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

25. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

26. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

27. DF0610Respond appropriately to all alleged violations.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

28. DF0641Ensure each resident receives an accurate assessment.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

29. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

30. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

31. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

32. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

33. HF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-08-12 · Health · corrected 2024-10-02

    Actual harm

34. HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

35. DF0685Assist a resident in gaining access to vision and hearing services.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

36. HF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-12 · Health · corrected 2024-10-02

    Actual harm

37. GF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

38. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

39. DF0692Provide enough food/fluids to maintain a resident's health.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

40. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

41. GF0697Provide safe, appropriate pain management for a resident who requires such services.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

42. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

43. DF0699Provide care or services that was trauma informed and/or culturally competent.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

44. GF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-08-12 · Health · corrected 2024-08-13

    Actual harm

45. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

46. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

47. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

48. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-12 · Health · corrected 2024-10-02

    Potential for more than minimal harm

49. FF0880Provide and implement an infection prevention and control program.2024-08-12 · Health · corrected 2024-08-13

    Potential for more than minimal harm

50. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-08-12 · Health · corrected 2024-09-09

    Potential for more than minimal harm

51. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

52. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

53. DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

54. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-10-26 · Health · corrected 2023-11-22

    Actual harm

55. DF0610Respond appropriately to all alleged violations.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

56. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

57. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

58. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

59. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-10-26 · Health · corrected 2023-12-13

    Potential for more than minimal harm

60. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

61. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

62. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

63. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-10-26 · Health · corrected 2023-12-13

    Potential for more than minimal harm

64. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-26 · Health · corrected 2023-12-13

    Potential for more than minimal harm

65. DF0699Provide care or services that was trauma informed and/or culturally competent.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

66. DF0730Observe each nurse aide's job performance and give regular training.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

67. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

68. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

69. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-10-26 · Health · corrected 2023-12-13

    Potential for more than minimal harm

70. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

71. DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

72. DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

73. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-10-26 · Health · corrected 2023-12-13

    Potential for more than minimal harm

74. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

75. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

76. FF0880Provide and implement an infection prevention and control program.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

77. FF0881Implement a program that monitors antibiotic use.2023-10-26 · Health · corrected 2023-11-22

    Potential for more than minimal harm

78. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-05-10 · Health · corrected 2023-06-05

    Potential for more than minimal harm

Ownership

Other facilities in MEDFORD

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.