Starfile

Starfile / Massachusetts

PIONEER VALLEY HEALTH & REHABILITATION

573 GRANBY RD, SOUTH HADLEY, MA 01075 · CCN 225757

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★★☆☆☆ 2
Quality measures
★☆☆☆☆ 1
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Individual
Certified beds
132
Avg residents/day
115.8
Phone
4135322200

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityMassachusetts avgNational avgvs state
12025-05-27118.99.5+2.1 worse
22024-03-272010.09.8+10.0 worse
32022-11-222512.79.3+12.3 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning2
Pharmacy service1
Environmental1
Administration1
Infection control3

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.3963.3%
RN staffing (reported)0.5082.6%
Total nurse staffing (adjusted)3.71

Fines & penalties

Total fines
$0
Number of fines
0
Number of penalties
0
Payment denials
0

Inspection citations (56)

  1. DF0641Ensure each resident receives an accurate assessment.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  3. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  4. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  5. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  6. DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  7. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  8. EF0880Provide and implement an infection prevention and control program.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  9. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  10. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  11. FF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2025-05-27 · Health · corrected 2025-06-20

    Potential for more than minimal harm

  12. FF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-04 · Health · corrected 2024-08-07

    Potential for more than minimal harm

  13. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-07-11 · Health · corrected 2024-07-29

    Potential for more than minimal harm

  14. DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  15. DF0558Reasonably accommodate the needs and preferences of each resident.2024-03-27 · Health · corrected 2024-04-24

    Potential for more than minimal harm

  16. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  17. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  18. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  19. BF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-03-27 · Health · corrected 2024-04-24

    Potential for minimal harm

  20. BF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-03-27 · Health · corrected 2024-04-22

    Potential for minimal harm

  21. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  22. BF0641Ensure each resident receives an accurate assessment.2024-03-27 · Health · corrected 2024-04-22

    Potential for minimal harm

  23. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-03-27 · Health · corrected 2024-04-24

    Potential for more than minimal harm

  24. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  25. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  26. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-27 · Health · corrected 2024-04-24

    Potential for more than minimal harm

  27. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  28. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  29. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  30. DF0880Provide and implement an infection prevention and control program.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  31. DF0908Keep all essential equipment working safely.2024-03-27 · Health · corrected 2024-04-22

    Potential for more than minimal harm

  32. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-11-21 · Health · corrected 2023-12-12

    Potential for more than minimal harm

  33. EF0880Provide and implement an infection prevention and control program.2023-11-21 · Health · corrected 2023-12-12

    Potential for more than minimal harm

  34. DF0583Keep residents' personal and medical records private and confidential.2023-07-31 · Health · corrected 2023-07-21

    Potential for more than minimal harm

  35. DF0624Prepare residents for a safe transfer or discharge from the nursing home.2023-07-31 · Health · corrected 2023-07-21

    Potential for more than minimal harm

  36. DF0558Reasonably accommodate the needs and preferences of each resident.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  37. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  38. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  39. DF0583Keep residents' personal and medical records private and confidential.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  40. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  41. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  42. DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  43. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  44. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  45. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  46. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  47. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  48. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  49. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  50. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  51. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  52. DF0790Provide routine and 24-hour emergency dental care for each resident.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  53. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  54. DF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  55. EF0880Provide and implement an infection prevention and control program.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

  56. EF0886Perform COVID19 testing on residents and staff.2022-11-22 · Health · corrected 2022-12-31

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUSTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST95%2023-02-01
CUZZUPOLI, JOSEPHIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST5%2023-02-01
CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUSTOrganizationOPERATIONAL/MANAGERIAL CONTROL2023-02-01
FRAIOLI, PATRICKIndividualOPERATIONAL/MANAGERIAL CONTROL2023-02-01
KOPPENHEFFER, ALEXIndividualOPERATIONAL/MANAGERIAL CONTROL2023-02-01
WHEELER, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL2023-02-01
FRAIOLI, PATRICKIndividualCORPORATE DIRECTOR2023-02-01
KOPPENHEFFER, ALEXIndividualCORPORATE DIRECTOR2023-02-01
WHEELER, SCOTTIndividualCORPORATE DIRECTOR2023-02-01
CUZZUPOLI, JOSEPHIndividualCORPORATE OFFICER2021-11-17

Other facilities in SOUTH HADLEY

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.