PENACOOK PLACE, INC
150 WATER STREET, HAVERHILL, MA 01830 · CCN 225376
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 160
- Avg residents/day
- 105.8
- Phone
- 9783740707
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-06-04 | 3 | 8.9 | 9.5 | -5.9 better |
| 2 | 2024-05-08 | 5 | 10.0 | 9.8 | -5.0 better |
| 3 | 2023-03-20 | 25 | 12.7 | 9.3 | +12.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.56 | 37.1% |
| RN staffing (reported) | 0.55 | 38.9% |
| Total nurse staffing (adjusted) | 3.80 | — |
Fines & penalties
- Total fines
- $66,381
- Number of fines
- 6
- Number of penalties
- 6
- Payment denials
- 0
Chain
- Chain
- COVENANT HEALTH
- Facilities in chain
- 11
- Chain avg overall
- 3.40 / 5
Inspection citations (33)4 actual harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2026-01-20 · Health · corrected 2026-02-14
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2026-01-20 · Health · corrected 2026-02-06
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2025-04-29 · Health · corrected 2025-03-20
Actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-08 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-08 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-08 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-08 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-05-08 · Health · corrected 2024-05-24
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-12-12 · Health · corrected 2023-12-11
Potential for more than minimal harm
- GF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2023-06-14 · Health · corrected 2023-07-31
Actual harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-06-14 · Health · corrected 2023-07-31
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-06-14 · Health · corrected 2023-07-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-06-14 · Health · corrected 2023-07-31
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-03-28 · Health · corrected 2023-05-26
Potential for more than minimal harm
- GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-28 · Health · corrected 2023-05-26
Actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-28 · Health · corrected 2023-05-26
Actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-20 · Health · corrected 2023-05-12
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2023-03-20 · Health · corrected 2023-04-30
Potential for minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-20 · Health · corrected 2023-05-12
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2023-03-20 · Health · corrected 2023-05-12
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-20 · Health · corrected 2023-05-12
Potential for more than minimal harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2023-03-20 · Health · corrected 2023-04-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COVENANT HEALTH | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-01-01 |
| BELL, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2020-10-20 |
| DELANEY, JOHN | Individual | CORPORATE OFFICER | — | 2020-09-01 |
| MASYS, CAITLIN | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| MORTIMER, THOMAS | Individual | CORPORATE OFFICER | — | 2012-01-01 |
| RIOPELLE, JUDITHANN | Individual | CORPORATE OFFICER | — | 2020-01-01 |
| SARRO, JOHN | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| SHAW, GREGORY | Individual | CORPORATE OFFICER | — | 2019-01-01 |
| CASTILLO, NICOLE | Individual | W-2 MANAGING EMPLOYEE | — | 2018-05-18 |
Other facilities in HAVERHILL
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.