MOUNT CARMEL CARE CENTER
320 PITTSFIELD ROAD, LENOX, MA 01240 · CCN 225581
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- Non profit - Church related
- Certified beds
- 69
- Avg residents/day
- 59.2
- Phone
- 4136372660
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-23 | 6 | 8.9 | 9.5 | -2.9 better |
| 2 | 2024-04-10 | 13 | 10.0 | 9.8 | +3.0 worse |
| 3 | 2023-01-23 | 3 | 12.7 | 9.3 | -9.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.22 | 71.3% |
| RN staffing (reported) | 0.63 | 55.6% |
| Total nurse staffing (adjusted) | 4.16 | — |
Fines & penalties
- Total fines
- $46,410
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- CARMELITE SISTERS FOR THE AGED AND INFIRMED
- Facilities in chain
- 3
- Chain avg overall
- 3.70 / 5
Inspection citations (22)1 actual harm
- DF0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.2025-04-23 · Health · corrected 2025-04-28
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-04-23 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-23 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-04-23 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2025-04-23 · Health · corrected 2025-05-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-04-23 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-04-10 · Health · corrected 2024-05-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-04-10 · Health · corrected 2024-05-14
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-04-10 · Health · corrected 2024-04-10
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-10 · Health · corrected 2024-05-17
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-10 · Health · corrected 2024-05-14
Potential for more than minimal harm
- DF0699Provide care or services that was trauma informed and/or culturally competent.2024-04-10 · Health · corrected 2024-05-14
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-10 · Health · corrected 2024-05-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-23 · Health · corrected 2023-02-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-01-23 · Health · corrected 2023-02-14
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-23 · Health · corrected 2023-02-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| THE CARMELITE SYSTEM INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2013-03-29 |
| CARMELITE SISTERS FOR THE AGED AND INFIRM, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2013-03-29 |
| THE CARMELITE SYSTEM INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-03-29 |
| HALEY, MARGARET | Individual | CORPORATE DIRECTOR | — | 2014-02-06 |
| HEERY, MARY | Individual | CORPORATE DIRECTOR | — | 2014-02-06 |
| KASPER, ROSE MARIE | Individual | CORPORATE DIRECTOR | — | 2014-09-16 |
| KEARNS, JOHN | Individual | CORPORATE DIRECTOR | — | 2014-08-07 |
| RANDALL, DIANE | Individual | CORPORATE DIRECTOR | — | 2013-03-29 |
| RAWDON, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2013-03-29 |
| KASPER, ROSE MARIE | Individual | CORPORATE OFFICER | — | 2014-09-16 |
| RANDALL, DIANE | Individual | CORPORATE OFFICER | — | 2013-03-29 |
| KIRBY, CRAIG | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2024-06-01 |
| OUIMETTE, JODI | Individual | W-2 MANAGING EMPLOYEE | — | 2023-05-01 |
Other facilities in LENOX
| Name | Overall | Beds |
|---|---|---|
| KIMBALL FARMS NURSING CARE CENTER | ★★★★☆ | 74 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.