DEXTER HOUSE HEALTHCARE
120 MAIN STREET, MALDEN, MA 02148 · CCN 225137
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 130
- Avg residents/day
- 97.5
- Phone
- 7813245600
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-26 | 10 | 8.9 | 9.5 | +1.1 worse |
| 2 | 2024-10-02 | 8 | 10.0 | 9.8 | -2.0 better |
| 3 | 2023-09-28 | 2 | 12.7 | 9.3 | -10.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.34 | 27.6% |
| RN staffing (reported) | 1.04 | 42.9% |
| Total nurse staffing (adjusted) | 3.24 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- NEXT STEP HEALTHCARE
- Facilities in chain
- 14
- Chain avg overall
- 1.90 / 5
Inspection citations (20)
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-26 · Health · corrected 2025-10-08
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-09-02 · Health · corrected 2025-08-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- EF0909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.2024-10-02 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-28 · Health · corrected 2023-10-11
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2023-09-28 · Health · corrected 2023-10-11
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NEXT STEP HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2017-09-01 |
| DELL'ANNO, DAMIAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2017-09-01 |
| STEPHAN, WILLIAM | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | 2017-09-01 |
| NEXT STEP HEALTHCARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-09-01 |
| BERDZENISHVILI, MAYA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-11-27 |
| SAUVE, JOANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-09-01 |
| DELL'ANNO, DAMIAN | Individual | CORPORATE OFFICER | — | 2017-09-01 |
| STEPHAN, WILLIAM | Individual | CORPORATE OFFICER | — | 2017-09-01 |
Other facilities in MALDEN
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.