Countryside Health Care of Milford
COUNTRYSIDE DRIVE, MILFORD, MA 01757 · CCN 225463
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Government - City
- Certified beds
- 109
- Avg residents/day
- 100.5
- Phone
- 5084730435
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-20 | 7 | 8.9 | 9.5 | -1.9 better |
| 2 | 2023-09-07 | 4 | 10.0 | 9.8 | -6.0 better |
| 3 | 2021-09-28 | 18 | 12.7 | 9.3 | +5.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 4 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.42 | 27.5% |
| RN staffing (reported) | 0.53 | 30.8% |
| Total nurse staffing (adjusted) | 4.97 | — |
Fines & penalties
- Total fines
- $9,770
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (29)1 actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-20 · Health · corrected 2024-12-27
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-11-20 · Health · corrected 2024-12-27
Potential for minimal harm
- BF0641Ensure each resident receives an accurate assessment.2024-11-20 · Health · corrected 2024-12-27
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-20 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-11-20 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-11-20 · Health · corrected 2024-12-27
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-20 · Health · corrected 2024-12-27
Potential for more than minimal harm
- DF0551Give the resident's representative the ability to exercise the resident's rights.2023-09-07 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-09-07 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-09-07 · Health · corrected 2023-10-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-07 · Health · corrected 2023-10-06
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-12 · Health · corrected 2023-08-21
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-07-12 · Health · corrected 2023-08-21
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2023-07-12 · Health · corrected 2023-08-21
Actual harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- BF0732Post nurse staffing information every day.2021-09-28 · Health · corrected 2021-11-21
Potential for minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-09-28 · Health · corrected 2021-11-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GERIATRIC AUTHORITY OF MILFORD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1982-05-20 |
| GERIATRIC AUTHORITY OF MILFORD | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1982-05-20 |
| EARL, CATHYANN | Individual | W-2 MANAGING EMPLOYEE | — | 2013-12-02 |
| ISABELLA, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2017-04-10 |
Other facilities in MILFORD
| Name | Overall | Beds |
|---|---|---|
| BLAIRE HOUSE OF MILFORD | ★★☆☆☆ | 73 |
| OC MILFORD GARDENS LLC | ★☆☆☆☆ | 135 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.