CAPE HERITAGE REHABILITATION & HEALTH CARE CENTER
37 ROUTE 6A, SANDWICH, MA 02563 · CCN 225337
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 123
- Avg residents/day
- 108.3
- Phone
- 5088888222
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-21 | 6 | 8.9 | 9.5 | -2.9 better |
| 2 | 2024-04-10 | 8 | 10.0 | 9.8 | -2.0 better |
| 3 | 2022-10-05 | 42 | 12.7 | 9.3 | +29.3 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Environmental | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.19 | 34.6% |
| RN staffing (reported) | 0.66 | 40.0% |
| Total nurse staffing (adjusted) | 3.24 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ATHENA HEALTHCARE SYSTEMS
- Facilities in chain
- 24
- Chain avg overall
- 1.70 / 5
Inspection citations (56)3 actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-21 · Health · corrected 2025-07-01
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-21 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-21 · Health · corrected 2025-07-01
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-05-21 · Health · corrected 2025-06-13
Potential for more than minimal harm
- FF0908Keep all essential equipment working safely.2025-05-21 · Health · corrected 2025-07-01
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-05-21 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-10 · Health · corrected 2024-05-22
Potential for more than minimal harm
- BF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-04-10 · Health · corrected 2024-05-22
Potential for minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-11-16 · Health · corrected 2023-12-20
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-10-05 · Health · corrected 2022-11-19
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- GF0692Provide enough food/fluids to maintain a resident's health.2022-10-05 · Health · corrected 2022-12-30
Actual harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- GF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2022-10-05 · Health · corrected 2022-11-19
Actual harm
- FF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- FF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- DF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- FF0881Implement a program that monitors antibiotic use.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- FF0885Report COVID19 data to residents and families.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- FF0886Perform COVID19 testing on residents and staff.2022-10-05 · Health · corrected 2022-12-30
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2022-10-05 · Health · corrected 2022-12-20
Potential for more than minimal harm
- EF0888Ensure staff are vaccinated for COVID-192022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-10-05 · Health · corrected 2022-11-19
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA R LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2012-09-25 |
| SANTILLI, LAWRENCE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 74% | 2020-05-04 |
| MOSIER, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | 2012-09-25 |
| CHAKALOS-SANTILLI, VALERIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2012-09-25 |
| SANTILLI, LAWRENCE | Individual | CORPORATE OFFICER | — | 2012-09-25 |
| MOSIER, MICHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2012-09-25 |
| CURTIS, DIANE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-09-25 |
| REZENDES, LORRIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2012-09-25 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-09-25 |
Other facilities in SANDWICH
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.