Starfile / Massachusetts

ANDOVER MANOR REHAB AND NURSING

89 MORTON STREET, ANDOVER, MA 01810 · CCN 225294

Inspection history vs Massachusetts & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$9,311

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

STERN CONSULTANTS

Facilities in chain

22

Chain avg overall

2.60 / 5

Inspection citations (59)3 actual harm

1. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

2. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

3. DF0583Keep residents' personal and medical records private and confidential.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

4. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

6. DF0637Assess the resident when there is a significant change in condition2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

7. DF0641Ensure each resident receives an accurate assessment.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

8. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

9. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-09 · Health · corrected 2025-02-07

   Potential for more than minimal harm

10. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

11. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

12. DF0660Plan the resident's discharge to meet the resident's goals and needs.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

13. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

14. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

15. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

16. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

17. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

18. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

19. DF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

20. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-01-09 · Health · corrected 2025-02-07

    Potential for more than minimal harm

21. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

22. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

23. CF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-17 · Health · corrected 2024-03-12

    Potential for minimal harm

24. BF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-17 · Health · corrected 2024-03-12

    Potential for minimal harm

25. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

26. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

27. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

28. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

29. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

30. DF0692Provide enough food/fluids to maintain a resident's health.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

31. EF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

32. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

33. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

34. EF0759Ensure medication error rates are not 5 percent or greater.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

35. DF0760Ensure that residents are free from significant medication errors.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

36. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

37. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-01-17 · Health · corrected 2024-03-12

    Potential for more than minimal harm

38. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-09-27 · Health · corrected 2023-10-31

    Potential for more than minimal harm

39. GF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-17 · Health · corrected 2023-05-12

    Actual harm

40. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-17 · Health · corrected 2023-05-12

    Actual harm

41. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

42. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

43. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

44. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

45. DF0641Ensure each resident receives an accurate assessment.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

46. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

47. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

48. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

49. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

50. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

51. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

52. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-12-15 · Health · corrected 2023-01-23

    Actual harm

53. DF0692Provide enough food/fluids to maintain a resident's health.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

54. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

55. EF0695Provide safe and appropriate respiratory care for a resident when needed.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

56. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

57. FF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

58. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

59. DF0880Provide and implement an infection prevention and control program.2022-12-15 · Health · corrected 2023-01-23

    Potential for more than minimal harm

Ownership

Other facilities in ANDOVER

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.