AGAWAM WEST REHAB AND NURSING
61 COOPER STREET, AGAWAM, MA 01001 · CCN 225253
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 164
- Avg residents/day
- 116.7
- Phone
- 4137868000
Inspection history vs Massachusetts & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Massachusetts avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-15 | 10 | 8.9 | 9.5 | +1.1 worse |
| 2 | 2024-07-16 | 11 | 10.0 | 9.8 | +1.0 worse |
| 3 | 2023-04-26 | 10 | 12.7 | 9.3 | -2.7 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 2 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.69 | 34.5% |
| RN staffing (reported) | 0.57 | 44.4% |
| Total nurse staffing (adjusted) | 3.54 | — |
Fines & penalties
- Total fines
- $12,735
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- STERN CONSULTANTS
- Facilities in chain
- 22
- Chain avg overall
- 2.60 / 5
Inspection citations (31)1 actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-15 · Health · corrected 2025-09-26
Actual harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-09-15 · Health · corrected 2025-10-10
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-09-15 · Health · corrected 2025-10-10
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2025-09-15 · Health · corrected 2025-10-10
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2025-05-15 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-15 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-05-15 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-05-15 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-05-15 · Health · corrected 2025-06-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-26 · Health · corrected 2025-04-21
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-07-16 · Health · corrected 2024-08-14
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-04-26 · Health · corrected 2023-06-06
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| TLCO HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 21% | 2023-10-16 |
| ETN FAMILY HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 21% | 2023-10-16 |
| SHEPS, BORUCH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | 2023-10-16 |
| ERBLICH, AVRAHAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 14% | 2023-10-16 |
| FRIEDMAN, SHANA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 12% | 2023-10-16 |
| TLM FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | 2023-10-16 |
| E NEWHOUSE FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | 2023-10-16 |
| COM FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | 2023-10-16 |
| T NEWHOUSE FAMILY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | 2023-10-16 |
| STERN, BEZALEL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | 2023-09-01 |
| NEWHOUSE, ERIC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| PLEW, ANDREA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| SHEPS, BORUCH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| MILLMAN, CHAIM | Individual | CORPORATE OFFICER | — | 2023-10-16 |
| ETN FAMILY HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| STERN THERAPY CONSULTANTS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| TLCO HOLDINGS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| ASHKAR, RAMI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| BEATTY, BRITTANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| ERBLICH, AVRAHAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| FRIEDMAN, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| IANACONE, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
| MILLMAN, CHAIM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-16 |
Other facilities in AGAWAM
| Name | Overall | Beds |
|---|---|---|
| AGAWAM SOUTH REHAB AND NURSING | ★★★★☆ | 122 |
| AGAWAM EAST REHAB AND NURSING | ★★★☆☆ | 123 |
| AGAWAM NORTH REHAB AND NURSING | ★★☆☆☆ | 124 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.