WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC
660 FACTORY OUTLET DRIVE, ARCADIA, LA 71001 · CCN 195346
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 107.8
- Phone
- 3182632025
Inspection history vs Louisiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Louisiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-09-17 | 5 | 8.3 | 9.5 | -3.3 better |
| 2 | 2024-08-21 | 3 | 9.0 | 9.8 | -6.0 better |
| 3 | 2023-08-16 | 11 | 8.0 | 9.3 | +3.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 1 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.89 | 44.0% |
| RN staffing (reported) | 0.24 | 66.7% |
| Total nurse staffing (adjusted) | 4.87 | — |
Fines & penalties
- Total fines
- $10,059
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- NORBERT BENNETT & DONALD DENZ
- Facilities in chain
- 29
- Chain avg overall
- 1.70 / 5
Inspection citations (19)1 actual harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-09-17 · Health · corrected 2025-10-17
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-09-17 · Health · corrected 2025-10-17
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-09-17 · Health · corrected 2025-10-17
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-21 · Health · corrected 2025-07-20
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-21 · Health · corrected 2025-07-20
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-08-21 · Health · corrected 2024-09-27
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-21 · Health · corrected 2024-09-27
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-07-18 · Health · corrected 2024-08-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0558Reasonably accommodate the needs and preferences of each resident.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-08-16 · Health · corrected 2023-09-29
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-26 · Health · corrected 2023-07-21
Actual harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| D & N, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2005-11-01 |
| DTD HC, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 50% | 2005-11-01 |
| DONALD T DENZ IRRV TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2008-05-23 |
| NORBERT A BENNETT IRRV TR FBO CHILDREN | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2008-05-23 |
| NORBERT A BENNETT IRRV TR FBO GRANDCHILDREN | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2008-05-23 |
| BENNETT, NORBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-11-01 |
| DENZ, DONALD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2005-11-01 |
| RIGDON, KIMBERLY | Individual | W-2 MANAGING EMPLOYEE | — | 2020-09-08 |
Other facilities in ARCADIA
| Name | Overall | Beds |
|---|---|---|
| LESLIE LAKES RETIREMENT CENTER | ★★★★☆ | 150 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.