Starfile / Louisiana

Pontchartrain Health Care Center

1401 Highway 190, Mandeville, LA 70448 · CCN 195297

Inspection history vs Louisiana & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$162,920

Number of fines

1

Number of penalties

1

Payment denials

0

Chain

Chain

INSPIRED HEALTHCARE MANAGEMENT

Facilities in chain

6

Chain avg overall

1.50 / 5

Inspection citations (42)3 immediate jeopardy

1. CF0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.2025-06-13 · Health · corrected 2025-07-10

   Potential for minimal harm

2. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

3. DF0641Ensure each resident receives an accurate assessment.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

4. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

5. KF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-06-13 · Health · corrected 2025-07-10

   Immediate jeopardy

6. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

7. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-13 · Health · corrected 2025-07-10

   Immediate jeopardy

8. KF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2025-06-13 · Health · corrected 2025-07-10

   Immediate jeopardy

9. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-13 · Health · corrected 2025-07-10

   Potential for more than minimal harm

10. DF0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.2025-06-13 · Health · corrected 2025-07-10

    Potential for more than minimal harm

11. EF0880Provide and implement an infection prevention and control program.2025-06-13 · Health · corrected 2025-07-10

    Potential for more than minimal harm

12. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-04-03 · Health · corrected 2025-04-11

    Potential for more than minimal harm

13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-03-05 · Health · corrected 2025-03-26

    Potential for more than minimal harm

14. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-03-05 · Health · corrected 2025-03-26

    Potential for more than minimal harm

15. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-03-05 · Health · corrected 2025-03-26

    Potential for more than minimal harm

16. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-11-13 · Health · corrected 2024-12-11

    Potential for more than minimal harm

17. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-11-13 · Health · corrected 2024-12-11

    Potential for more than minimal harm

18. DF0641Ensure each resident receives an accurate assessment.2024-10-11 · Health · corrected 2024-11-25

    Potential for more than minimal harm

19. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-10-11 · Health · corrected 2024-11-25

    Potential for more than minimal harm

20. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-11 · Health · corrected 2024-11-15

    Potential for more than minimal harm

21. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-10-11 · Health · corrected 2024-11-25

    Potential for more than minimal harm

22. EF0880Provide and implement an infection prevention and control program.2024-10-11 · Health · corrected 2024-11-25

    Potential for more than minimal harm

23. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-07-31 · Health · corrected 2024-09-03

    Potential for more than minimal harm

24. CF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-05-08 · Health · corrected 2024-06-21

    Potential for minimal harm

25. EF0641Ensure each resident receives an accurate assessment.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

26. DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

27. BF0732Post nurse staffing information every day.2024-05-08 · Health · corrected 2024-06-21

    Potential for minimal harm

28. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

29. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

30. FF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

31. FF0814Dispose of garbage and refuse properly.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

32. EF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

33. DF0880Provide and implement an infection prevention and control program.2024-05-08 · Health · corrected 2024-06-21

    Potential for more than minimal harm

34. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-15 · Health · corrected 2024-03-30

    Potential for more than minimal harm

35. EF0880Provide and implement an infection prevention and control program.2024-02-15 · Health · corrected 2024-03-30

    Potential for more than minimal harm

36. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

37. DF0641Ensure each resident receives an accurate assessment.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

38. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

39. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

40. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

41. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

42. DF0880Provide and implement an infection prevention and control program.2023-04-27 · Health · corrected 2023-06-11

    Potential for more than minimal harm

Ownership

Other facilities in Mandeville

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.