HERITAGE MANOR WEST
7060 COTTONWOOD BLVD, SHREVEPORT, LA 71129 · CCN 195447
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★☆☆☆☆ 1
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 140
- Avg residents/day
- 114.3
- Phone
- 3186861400
Inspection history vs Louisiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Louisiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-08 | 5 | 8.3 | 9.5 | -3.3 better |
| 2 | 2024-01-10 | 4 | 9.0 | 9.8 | -5.0 better |
| 3 | 2023-01-25 | 9 | 8.0 | 9.3 | +1.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 2 |
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.71 | 45.2% |
| RN staffing (reported) | 0.31 | 0.0% |
| Total nurse staffing (adjusted) | 3.81 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- THE BEEBE FAMILY
- Facilities in chain
- 48
- Chain avg overall
- 2.60 / 5
Inspection citations (18)
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-01-08 · Health · corrected 2025-01-31
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-01-08 · Health · corrected 2025-01-31
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-01-08 · Health · corrected 2025-01-31
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-08 · Health · corrected 2025-01-31
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-08 · Health · corrected 2025-01-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-10 · Health · corrected 2024-12-20
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-12-10 · Health · corrected 2024-12-20
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-10 · Health · corrected 2024-02-08
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-10 · Health · corrected 2024-02-08
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- DF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-01-25 · Health · corrected 2023-03-03
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| LENA HERITAGE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 85% | 2014-11-01 |
| ACT INVESTMENTS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | 2014-11-01 |
| SADLER, JOSEPH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| STALLARD, DAVID | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| QSST TR FOR FELICIA BEEBE STALLARD AND HER DESCENDANTS | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| BEEBE, ELTON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| BEEBE, NANCY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| QSST TR FOR ALISON BEEBE SADLER DANOS AND HER DESCENDANTS | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 14% | 2014-11-01 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2014-11-01 |
| DAVID & FELICIA STALLARD CHILD TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 5% | 2014-01-01 |
| BEEBE, BOBBY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-01-01 |
| BEEBE, ELTON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-11-01 |
| GARCIA, GLORIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-04-05 |
| PARKINSON, TONI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| SAVOY, KIRK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-10-03 |
| SINGH, KRISHNA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-09 |
| STALLARD, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-04-07 |
| PARKINSON, TONI | Individual | CORPORATE OFFICER | — | 2015-11-15 |
| GERARD AND ALISON DANOS CHILDRENS TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| JOSEPH & ALISON SADLER CHILDREN TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2014-11-01 |
| ACCOUNT MANAGEMENT SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| ADMINISTRATIVE SYSTEMS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| LENA HERITAGE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-11-01 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-11-01 |
| PROVIDENCE CARE LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-04-07 |
| PROVIDER PROFESSIONAL SERVICES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2010-01-01 |
| TRISTAR REHAB INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-01 |
Other facilities in SHREVEPORT
| Name | Overall | Beds |
|---|---|---|
| HERITAGE MANOR OF STRATMORE NURSING & REHAB CTR | ★★★★★ | 142 |
| WILLIS-KNIGHTON EXTENDED CARE CENTER | ★★★★★ | 24 |
| Harmony House Nursing and Rehabilitation Center, I | ★★★★☆ | 115 |
| Heritage Manor South | ★★★★☆ | 145 |
| PROGRESSIVE CARE CENTER | ★★★☆☆ | 48 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.