Ferncrest Manor Living Center
14500 Haynes Blvd., New Orleans, LA 70128 · CCN 195214
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 200
- Avg residents/day
- 120.7
- Phone
- 5042461426
Inspection history vs Louisiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Louisiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-29 | 15 | 8.3 | 9.5 | +6.7 worse |
| 2 | 2024-05-16 | 13 | 9.0 | 9.8 | +4.0 worse |
| 3 | 2023-07-25 | 43 | 8.0 | 9.3 | +35.0 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 2 |
| Administration | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 2.57 | 52.2% |
| RN staffing (reported) | 0.23 | 33.3% |
| Total nurse staffing (adjusted) | 2.40 | — |
Fines & penalties
- Total fines
- $402,870
- Number of fines
- 3
- Number of penalties
- 4
- Payment denials
- 1
Inspection citations (71)5 immediate jeopardy1 actual harm
- DF0583Keep residents' personal and medical records private and confidential.2025-06-24 · Health · corrected 2025-07-18
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-06-24 · Health · corrected 2025-07-18
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-24 · Health · corrected 2025-07-18
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-05-29 · Health · corrected 2025-06-13
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-26 · Health · corrected 2024-12-16
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-26 · Health · corrected 2024-12-16
Potential for more than minimal harm
- EF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2024-11-26 · Health · corrected 2024-12-16
Potential for more than minimal harm
- EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-02 · Health · corrected 2024-10-14
Potential for more than minimal harm
- EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-10-02 · Health · corrected 2024-10-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-16 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-16 · Health · corrected 2024-06-21
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-16 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-16 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-05-16 · Health · corrected 2024-06-21
Potential for more than minimal harm
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-05-09 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-09 · Health · corrected 2024-05-16
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-27 · Health · corrected 2024-04-09
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-01-12 · Health · corrected 2024-01-30
Immediate jeopardy
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2024-01-12 · Health · corrected 2024-04-09
Potential for more than minimal harm
- EF0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-01-12 · Health · corrected 2024-01-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-03 · Health · corrected 2023-10-25
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-03 · Health · corrected 2023-10-25
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-09-20 · Health · corrected 2023-10-12
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-25 · Health · corrected 2023-08-24
Immediate jeopardy
- LF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-25 · Health · corrected 2023-08-24
Immediate jeopardy
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-25 · Health · corrected 2023-08-24
Immediate jeopardy
- EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0732Post nurse staffing information every day.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- LF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-07-25 · Health · corrected 2023-08-24
Immediate jeopardy
- EF0880Provide and implement an infection prevention and control program.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2023-07-25 · Health · corrected 2023-08-24
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-23 · Health · corrected 2023-05-30
Potential for more than minimal harm
- EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-23 · Health · corrected 2023-05-30
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
- EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-21 · Health · corrected 2023-04-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NUNEZ, LEXIS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 45% | 2016-01-12 |
| BOHNE, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-12 |
| MYERS, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2016-01-12 |
Other facilities in New Orleans
| Name | Overall | Beds |
|---|---|---|
| Chateau De Notre Dame Community Care Center | ★☆☆☆☆ | 171 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.