Starfile

Starfile / Louisiana

Ferncrest Manor Living Center

14500 Haynes Blvd., New Orleans, LA 70128 · CCN 195214

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★☆☆ 3
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
200
Avg residents/day
120.7
Phone
5042461426

Inspection history vs Louisiana & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityLouisiana avgNational avgvs state
12025-05-29158.39.5+6.7 worse
22024-05-16139.09.8+4.0 worse
32023-07-25438.09.3+35.0 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care1
Resident assessment and care planning4
Nursing and physician services1
Resident rights3
Nutrition and dietary1
Pharmacy service2
Administration2
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.5752.2%
RN staffing (reported)0.2333.3%
Total nurse staffing (adjusted)2.40

Fines & penalties

Total fines
$402,870
Number of fines
3
Number of penalties
4
Payment denials
1

Inspection citations (71)5 immediate jeopardy1 actual harm

  1. DF0583Keep residents' personal and medical records private and confidential.2025-06-24 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  2. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-06-24 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  3. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-06-24 · Health · corrected 2025-07-18

    Potential for more than minimal harm

  4. DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  5. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  6. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  7. DF0641Ensure each resident receives an accurate assessment.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  8. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  9. DF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  10. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  11. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  12. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  13. DF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  14. EF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  15. EF0880Provide and implement an infection prevention and control program.2025-05-29 · Health · corrected 2025-06-13

    Potential for more than minimal harm

  16. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-26 · Health · corrected 2024-12-16

    Actual harm

  17. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-26 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  18. EF0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.2024-11-26 · Health · corrected 2024-12-16

    Potential for more than minimal harm

  19. EF0695Provide safe and appropriate respiratory care for a resident when needed.2024-10-02 · Health · corrected 2024-10-14

    Potential for more than minimal harm

  20. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2024-10-02 · Health · corrected 2024-10-14

    Potential for more than minimal harm

  21. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-16 · Health · corrected 2024-06-21

    Potential for more than minimal harm

  22. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-16 · Health · corrected 2024-06-21

    Potential for more than minimal harm

  23. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-05-16 · Health · corrected 2024-06-21

    Potential for more than minimal harm

  24. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-05-16 · Health · corrected 2024-06-21

    Potential for more than minimal harm

  25. EF0880Provide and implement an infection prevention and control program.2024-05-16 · Health · corrected 2024-06-21

    Potential for more than minimal harm

  26. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-05-09 · Health · corrected 2024-05-16

    Potential for more than minimal harm

  27. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-05-09 · Health · corrected 2024-05-16

    Potential for more than minimal harm

  28. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-27 · Health · corrected 2024-04-09

    Potential for more than minimal harm

  29. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  30. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  31. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  32. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-01-12 · Health · corrected 2024-01-30

    Immediate jeopardy

  33. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  34. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  35. EF0759Ensure medication error rates are not 5 percent or greater.2024-01-12 · Health · corrected 2024-04-09

    Potential for more than minimal harm

  36. EF0826Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  37. FF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-01-12 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  38. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-10-03 · Health · corrected 2023-10-25

    Potential for more than minimal harm

  39. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-10-03 · Health · corrected 2023-10-25

    Potential for more than minimal harm

  40. DF0692Provide enough food/fluids to maintain a resident's health.2023-09-20 · Health · corrected 2023-10-12

    Potential for more than minimal harm

  41. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  42. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  43. KF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-25 · Health · corrected 2023-08-24

    Immediate jeopardy

  44. LF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-07-25 · Health · corrected 2023-08-24

    Immediate jeopardy

  45. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  46. DF0610Respond appropriately to all alleged violations.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  47. DF0637Assess the resident when there is a significant change in condition2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  48. EF0641Ensure each resident receives an accurate assessment.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  49. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  50. KF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-25 · Health · corrected 2023-08-24

    Immediate jeopardy

  51. EF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  52. EF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  53. EF0732Post nurse staffing information every day.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  54. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  55. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  56. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  57. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  58. LF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2023-07-25 · Health · corrected 2023-08-24

    Immediate jeopardy

  59. EF0880Provide and implement an infection prevention and control program.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  60. EF0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.2023-07-25 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  61. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-05-23 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  62. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-23 · Health · corrected 2023-05-30

    Potential for more than minimal harm

  63. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  64. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  65. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  66. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  67. DF0610Respond appropriately to all alleged violations.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  68. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  69. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  70. DF0880Provide and implement an infection prevention and control program.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

  71. EF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-03-21 · Health · corrected 2023-04-25

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
NUNEZ, LEXISIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST45%2016-01-12
BOHNE, KIMBERLYIndividualOPERATIONAL/MANAGERIAL CONTROL2016-01-12
MYERS, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL2016-01-12

Other facilities in New Orleans

NameOverallBeds
Chateau De Notre Dame Community Care Center★☆☆☆☆171

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.