WILLOWS OF RICHMOND
2070 CHESTER BLVD, RICHMOND, IN 47374 · CCN 155228
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- Government - County
- Certified beds
- 87
- Avg residents/day
- 57.9
- Phone
- 7659623543
Inspection history vs Indiana & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Indiana avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-30 | 6 | 7.6 | 9.5 | -1.6 better |
| 2 | 2024-04-19 | 7 | 7.9 | 9.8 | -0.9 better |
| 3 | 2023-03-17 | 8 | 8.8 | 9.3 | -0.8 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident rights | 2 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.26 | 39.6% |
| RN staffing (reported) | 0.36 | 50.0% |
| Total nurse staffing (adjusted) | 2.60 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (21)
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-10-15 · Health · corrected 2025-11-21
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-30 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-05-30 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-30 · Health · corrected 2025-06-12
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-05-30 · Health · corrected 2025-06-12
Potential for more than minimal harm
- FF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2025-05-30 · Health · corrected 2025-06-11
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-01-03 · Health · corrected 2025-01-17
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-18 · Health · corrected 2024-07-01
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-04-19 · Health · corrected 2024-05-08
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-04-19 · Health · corrected 2024-05-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-19 · Health · corrected 2024-05-08
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-19 · Health · corrected 2024-05-08
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-04-19 · Health · corrected 2024-05-08
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-18 · Health · corrected 2024-01-29
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-18 · Health · corrected 2024-01-29
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2024-01-18 · Health · corrected 2024-01-29
Potential for more than minimal harm
- FF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-01-18 · Health · corrected 2024-01-29
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-03-17 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-03-17 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0732Post nurse staffing information every day.2023-03-17 · Health · corrected 2023-03-21
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-03-17 · Health · corrected 2023-03-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2012-01-01 |
| RICHMOND IN OPERATING COMPANY, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-01 |
| FRANKEL, ISRAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-08 |
| GOODWIN, MERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2018-09-03 |
| REIS, JAMES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-07-01 |
| DYNES, SHELDON | Individual | CORPORATE DIRECTOR | — | 2012-01-01 |
| PIDGEON, JOHN | Individual | CORPORATE DIRECTOR | — | 2012-01-01 |
| SHORE, MARION | Individual | CORPORATE DIRECTOR | — | 2012-01-01 |
| WARE, DEBORAH | Individual | CORPORATE DIRECTOR | — | 2021-08-27 |
| RING, BRIAN | Individual | CORPORATE OFFICER | — | 2022-08-01 |
Other facilities in RICHMOND
| Name | Overall | Beds |
|---|---|---|
| ARBOR TRACE HEALTH & LIVING COMMUNITY | ★★★★★ | 101 |
| FOREST PARK HEALTH CAMPUS | ★★★★★ | 70 |
| SPRINGS OF RICHMOND, THE | ★★★☆☆ | 70 |
| ROSEBUD VILLAGE | ★★☆☆☆ | 110 |
| BRICKYARD HEALTHCARE - GOLDEN RULE CARE CENTER | ★★☆☆☆ | 170 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.