WILLOWS HEALTH CENTER
4054 ALBRIGHT LANE, ROCKFORD, IL 61103 · CCN 146101
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- — —
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 50
- Avg residents/day
- 31.3
- Phone
- 8153161500
Inspection history vs Illinois & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Illinois avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-08-22 | 8 | 12.2 | 9.5 | -4.2 better |
| 2 | 2023-09-21 | 9 | 12.7 | 9.8 | -3.7 better |
| 3 | 2022-07-20 | 9 | 13.1 | 9.3 | -4.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident rights | 1 |
| Pharmacy service | 1 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | — | — |
| RN staffing (reported) | — | — |
| Total nurse staffing (adjusted) | — | — |
Fines & penalties
- Total fines
- $12,909
- Number of fines
- 1
- Number of penalties
- 2
- Payment denials
- 1
Inspection citations (26)1 actual harm
- FF0839Employ staff that are licensed, certified, or registered in accordance with state laws.2026-01-26 · Health · corrected 2026-02-02
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-12-16 · Health · corrected 2026-01-02
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2025-11-15 · Health · corrected 2025-11-26
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-15 · Health · corrected 2025-12-12
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-01-28 · Health · corrected 2025-03-10
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-01-28 · Health · corrected 2025-03-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-24 · Health · corrected 2024-10-10
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-22 · Health · corrected 2024-09-13
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-08-22 · Health · corrected 2024-10-06
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-08-22 · Health · corrected 2024-09-13
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-08-22 · Health · corrected 2024-10-06
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-21 · Health · corrected 2023-10-04
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-07-20 · Health · corrected 2022-08-17
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2022-07-20 · Health · corrected 2022-08-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| DITTMER, HELEN | Individual | CORPORATE DIRECTOR | — | 2021-07-01 |
| DITTMER, HELEN | Individual | CORPORATE OFFICER | — | 2021-07-01 |
| NELSON, BRETT | Individual | CORPORATE OFFICER | — | 2021-07-01 |
| SALINAS, FRANCES | Individual | CORPORATE OFFICER | — | 2022-07-01 |
| SALINAS, FRANCES | Individual | W-2 MANAGING EMPLOYEE | — | 2022-07-01 |
Other facilities in ROCKFORD
| Name | Overall | Beds |
|---|---|---|
| AMBERWOOD CARE CENTRE | ★★★★☆ | 135 |
| MERCYHEALTH JAVON BEA HOSPITAL -SNF | ★★★★☆ | 17 |
| ALPINE FIRESIDE HEALTH CENTER | ★★★☆☆ | 66 |
| RIVER BLUFF NURSING HOME | ★★★☆☆ | 304 |
| FAIRHAVEN CHRISTIAN RET CENTER | ★★★☆☆ | 96 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.