FAIR OAKS HEALTH CARE CENTER
471 TERRA COTTA AVENUE, CRYSTAL LAKE, IL 60014 · CCN 145917
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 51
- Avg residents/day
- 40.5
- Phone
- 8154550550
Inspection history vs Illinois & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Illinois avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-06-06 | 11 | 12.2 | 9.5 | -1.2 better |
| 2 | 2023-05-10 | 9 | 12.7 | 9.8 | -3.7 better |
| 3 | 2022-06-08 | 11 | 13.1 | 9.3 | -2.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident rights | 1 |
| Nutrition and dietary | 2 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.98 | 55.4% |
| RN staffing (reported) | 1.47 | 68.8% |
| Total nurse staffing (adjusted) | 4.56 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 1
- Payment denials
- 1
Chain
- Chain
- WISCONSIN ILLINOIS SENIOR HOUSING, INC.
- Facilities in chain
- 7
- Chain avg overall
- 2.00 / 5
Inspection citations (31)1 actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-10-09 · Health · corrected 2025-11-01
Actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-10 · Health · corrected 2025-04-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-10 · Health · corrected 2025-04-03
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-06-06 · Health · corrected 2024-07-15
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-02-20 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-20 · Health · corrected 2024-03-20
Potential for more than minimal harm
- EF0602Protect each resident from the wrongful use of the resident's belongings or money.2023-06-30 · Health · corrected 2023-07-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-06-30 · Health · corrected 2023-07-31
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-06-30 · Health · corrected 2023-07-28
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-05-10 · Health · corrected 2023-06-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-06-08 · Health · corrected 2022-07-10
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-06-08 · Health · corrected 2022-07-10
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-06-08 · Health · corrected 2022-07-10
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2022-06-08 · Health · corrected 2022-07-10
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-06-08 · Health · corrected 2022-07-05
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2022-06-08 · Health · corrected 2022-07-10
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CARRIAGE HEALTHCARE COMPANIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2000-01-01 |
| SHERMAN, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2012-08-12 |
| SIEBEL, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1996-12-19 |
| SWEIS, NADEEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-09-01 |
| ZAIO, NOREEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-12-09 |
| DUPONT, LORI | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| GEHLER, MIRIAM | Individual | CORPORATE DIRECTOR | — | 2011-03-14 |
| KERWIN, ANDREW | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| KUMAR, RAJEEV | Individual | CORPORATE DIRECTOR | — | 2012-04-24 |
| LACKE (CARRIG), KAREN | Individual | CORPORATE DIRECTOR | — | 2016-01-01 |
| LYNN, NICHOLAS | Individual | CORPORATE DIRECTOR | — | 2011-03-14 |
Other facilities in CRYSTAL LAKE
| Name | Overall | Beds |
|---|---|---|
| PEARL OF CRYSTAL LAKE, THE | ★★★★★ | 97 |
| CRYSTAL PINES REHAB & HCC | ★☆☆☆☆ | 110 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.