Starfile / Illinois

Complete Care at Margate Park

4920 NORTH KENMORE, CHICAGO, IL 60640 · CCN 145881

Abuse icon

Inspection history vs Illinois & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$149,598

Number of fines

5

Number of penalties

6

Payment denials

1

Chain

Chain

COMPLETE CARE

Facilities in chain

85

Chain avg overall

3.20 / 5

Inspection citations (100)1 immediate jeopardy8 actual harm

1. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2025-11-20 · Health · corrected 2025-12-18

   Potential for more than minimal harm

2. DF0583Keep residents' personal and medical records private and confidential.2025-11-20 · Health · corrected 2025-12-18

   Potential for more than minimal harm

3. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-11-20 · Health · corrected 2025-12-18

   Potential for more than minimal harm

4. EF0814Dispose of garbage and refuse properly.2025-11-20 · Health · corrected 2025-12-18

   Potential for more than minimal harm

5. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-09-23 · Health · corrected 2025-10-15

   Potential for more than minimal harm

6. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-09-23 · Health · corrected 2025-10-15

   Potential for more than minimal harm

7. DF0610Respond appropriately to all alleged violations.2025-09-23 · Health · corrected 2025-10-15

   Potential for more than minimal harm

8. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-23 · Health · corrected 2025-10-15

   Actual harm

9. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-08-06 · Health · corrected 2025-09-08

   Actual harm

10. GF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-08-06 · Health · corrected 2025-09-08

    Actual harm

11. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-21 · Health · corrected 2025-08-06

    Potential for more than minimal harm

12. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-07-18 · Health · corrected 2025-09-08

    Potential for more than minimal harm

13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-18 · Health · corrected 2025-09-08

    Potential for more than minimal harm

14. GF0776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.2025-07-18 · Health · corrected 2025-09-08

    Actual harm

15. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-06-20 · Health · corrected 2025-07-03

    Potential for more than minimal harm

16. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-04-17 · Health · corrected 2025-05-01

    Potential for more than minimal harm

17. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-17 · Health · corrected 2025-05-01

    Potential for more than minimal harm

18. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

19. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

20. DF0641Ensure each resident receives an accurate assessment.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

21. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

22. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

23. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

24. EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

25. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

26. DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

27. FF0732Post nurse staffing information every day.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

28. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

29. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

30. FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

31. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

32. DF0908Keep all essential equipment working safely.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

33. FF0944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.2025-04-03 · Health · corrected 2025-04-17

    Potential for more than minimal harm

34. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2025-03-28 · Health · corrected 2025-04-11

    Potential for more than minimal harm

35. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-03-28 · Health · corrected 2025-04-11

    Potential for more than minimal harm

36. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-03-21 · Health · corrected 2025-04-03

    Potential for more than minimal harm

37. DF0760Ensure that residents are free from significant medication errors.2025-02-26 · Health · corrected 2025-03-07

    Potential for more than minimal harm

38. DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2025-02-18 · Health · corrected 2025-02-26

    Potential for more than minimal harm

39. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-01-15 · Health · corrected 2025-01-22

    Potential for more than minimal harm

40. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-01-15 · Health · corrected 2025-01-22

    Potential for more than minimal harm

41. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-20 · Health · corrected 2025-01-03

    Potential for more than minimal harm

42. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-12-20 · Health · corrected 2025-01-03

    Potential for more than minimal harm

43. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

44. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-11-21 · Health · corrected 2024-12-13

    Actual harm

45. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

46. DF0610Respond appropriately to all alleged violations.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

47. DF0641Ensure each resident receives an accurate assessment.2024-11-21 · Health · corrected 2024-12-13

    Potential for more than minimal harm

48. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-21 · Health · corrected 2024-12-13

    Actual harm

49. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-18 · Health · corrected 2024-11-01

    Potential for more than minimal harm

50. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-10-10 · Health · corrected 2024-11-01

    Potential for more than minimal harm

51. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-10 · Health · corrected 2024-11-01

    Potential for more than minimal harm

52. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-10-10 · Health · corrected 2024-11-01

    Potential for more than minimal harm

53. GF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-23 · Health · corrected 2024-09-09

    Actual harm

54. DF0610Respond appropriately to all alleged violations.2024-08-23 · Health · corrected 2024-09-09

    Potential for more than minimal harm

55. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-08-23 · Health · corrected 2024-09-09

    Potential for more than minimal harm

56. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-23 · Health · corrected 2024-09-09

    Potential for more than minimal harm

57. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-07-24 · Health · corrected 2024-08-09

    Potential for more than minimal harm

58. DF0558Reasonably accommodate the needs and preferences of each resident.2024-07-14 · Health · corrected 2024-07-24

    Potential for more than minimal harm

59. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-05 · Health · corrected 2024-07-26

    Potential for more than minimal harm

60. DF0825Provide or get specialized rehabilitative services as required for a resident.2024-07-05 · Health · corrected 2024-07-26

    Potential for more than minimal harm

61. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-06-21 · Health · corrected 2024-07-18

    Potential for more than minimal harm

62. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-06-21 · Health · corrected 2024-07-18

    Potential for more than minimal harm

63. DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-06-21 · Health · corrected 2024-07-18

    Potential for more than minimal harm

64. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-06-21 · Health · corrected 2024-07-18

    Potential for more than minimal harm

65. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

66. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

67. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

68. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

69. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

70. EF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

71. EF0924Put firmly secured handrails on each side of hallways.2024-02-29 · Health · corrected 2024-03-14

    Potential for more than minimal harm

72. FF0558Reasonably accommodate the needs and preferences of each resident.2024-02-22 · Health · corrected 2024-03-08

    Potential for more than minimal harm

73. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-02-22 · Health · corrected 2024-03-08

    Potential for more than minimal harm

74. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-17 · Health · corrected 2024-02-05

    Potential for more than minimal harm

75. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-17 · Health · corrected 2024-02-05

    Potential for more than minimal harm

76. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-01-17 · Health · corrected 2024-02-05

    Potential for more than minimal harm

77. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-12-29 · Health · corrected 2024-01-19

    Potential for more than minimal harm

78. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-12-29 · Health · corrected 2024-01-19

    Potential for more than minimal harm

79. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-11-19 · Health · corrected 2023-12-14

    Actual harm

80. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-15 · Health · corrected 2023-10-03

    Immediate jeopardy

81. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-30 · Health · corrected 2023-08-19

    Potential for more than minimal harm

82. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-30 · Health · corrected 2023-07-21

    Potential for more than minimal harm

83. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

84. DF0558Reasonably accommodate the needs and preferences of each resident.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

85. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

86. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

87. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

88. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

89. EF0695Provide safe and appropriate respiratory care for a resident when needed.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

90. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

91. DF0759Ensure medication error rates are not 5 percent or greater.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

92. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

93. EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

94. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

95. EF0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

96. FF0880Provide and implement an infection prevention and control program.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

97. FF0881Implement a program that monitors antibiotic use.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

98. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

99. DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2023-03-17 · Health · corrected 2023-04-15

    Potential for more than minimal harm

100. DF0888Ensure staff are vaccinated for COVID-192023-03-17 · Health · corrected 2023-04-15

     Potential for more than minimal harm

Ownership

Other facilities in CHICAGO

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.