Starfile

Starfile / Illinois

ARC AT NORMAL

509 NORTH ADELAIDE, NORMAL, IL 61761 · CCN 145732

Abuse icon

Ratings

Overall
★★☆☆☆ 2
Health inspection
★★☆☆☆ 2
Quality measures
★★☆☆☆ 2
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
141
Avg residents/day
111.0
Phone
3094527468

Inspection history vs Illinois & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityIllinois avgNational avgvs state
12025-02-212012.29.5+7.8 worse
22024-01-251112.79.8-1.7 better
32022-12-154613.19.3+32.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation6
Quality of life and care7
Resident assessment and care planning3
Resident rights2
Nutrition and dietary2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)2.9739.3%
RN staffing (reported)0.508.3%
Total nurse staffing (adjusted)2.27

Fines & penalties

Total fines
$164,380
Number of fines
4
Number of penalties
7
Payment denials
3

Chain

Chain
ARCADIA CARE
Facilities in chain
21
Chain avg overall
1.80 / 5

Inspection citations (77)10 actual harm

  1. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-12-09 · Health · corrected 2025-12-19

    Potential for more than minimal harm

  2. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-09-21 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  3. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-21 · Health · corrected 2025-09-29

    Potential for more than minimal harm

  4. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-09-05 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  5. EF0641Ensure each resident receives an accurate assessment.2025-09-05 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  6. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-05 · Health · corrected 2025-09-14

    Potential for more than minimal harm

  7. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-06-25 · Health · corrected 2025-06-26

    Potential for more than minimal harm

  8. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-13 · Health · corrected 2025-06-14

    Actual harm

  9. GF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-13 · Health · corrected 2025-06-14

    Actual harm

  10. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-27 · Health · corrected 2025-06-03

    Potential for more than minimal harm

  11. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-27 · Health · corrected 2025-06-03

    Potential for more than minimal harm

  12. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-20 · Health · corrected 2025-06-02

    Potential for more than minimal harm

  13. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-05-20 · Health · corrected 2025-05-23

    Actual harm

  14. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-12 · Health · corrected 2025-05-15

    Potential for more than minimal harm

  15. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-21 · Health · corrected 2025-03-07

    Potential for more than minimal harm

  16. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-02-21 · Health · corrected 2025-03-10

    Actual harm

  17. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-02-21 · Health · corrected 2025-03-10

    Potential for more than minimal harm

  18. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2025-02-21 · Health · corrected 2025-02-24

    Potential for more than minimal harm

  19. FF0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.2025-02-21 · Health · corrected 2025-03-12

    Potential for more than minimal harm

  20. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-02-21 · Health · corrected 2025-02-25

    Potential for more than minimal harm

  21. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-12-12 · Health · corrected 2024-12-13

    Potential for more than minimal harm

  22. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-27 · Health · corrected 2024-07-08

    Actual harm

  23. DF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-06-27 · Health · corrected 2024-07-08

    Potential for more than minimal harm

  24. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-30 · Health · corrected 2024-05-06

    Potential for more than minimal harm

  25. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-02-01 · Health · corrected 2024-02-08

    Potential for more than minimal harm

  26. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  27. DF0641Ensure each resident receives an accurate assessment.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  28. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  29. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  30. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  31. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  32. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-25 · Health · corrected 2024-01-30

    Potential for more than minimal harm

  33. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-11-11 · Health · corrected 2023-11-16

    Potential for more than minimal harm

  34. GF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2023-11-11 · Health · corrected 2023-11-16

    Actual harm

  35. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-11-11 · Health · corrected 2023-11-16

    Potential for more than minimal harm

  36. DF0760Ensure that residents are free from significant medication errors.2023-11-11 · Health · corrected 2023-11-16

    Potential for more than minimal harm

  37. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-14 · Health · corrected 2023-08-25

    Potential for more than minimal harm

  38. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  39. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  40. DF0610Respond appropriately to all alleged violations.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  41. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  42. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  43. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-08-10 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  44. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-08-02 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  45. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-07-21 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  46. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-07-21 · Health · corrected 2023-08-29

    Potential for more than minimal harm

  47. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-07-21 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  48. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-07-21 · Health · corrected 2023-08-10

    Potential for more than minimal harm

  49. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-28 · Health · corrected 2023-07-13

    Actual harm

  50. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-05-16 · Health · corrected 2023-06-03

    Actual harm

  51. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-05-16 · Health · corrected 2023-06-03

    Potential for more than minimal harm

  52. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-05-16 · Health · corrected 2023-06-03

    Potential for more than minimal harm

  53. DF0610Respond appropriately to all alleged violations.2023-05-16 · Health · corrected 2023-06-03

    Potential for more than minimal harm

  54. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-05-16 · Health · corrected 2023-06-03

    Potential for more than minimal harm

  55. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-04-04 · Health · corrected 2023-04-12

    Potential for more than minimal harm

  56. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-04-04 · Health · corrected 2023-04-12

    Potential for more than minimal harm

  57. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2023-04-04 · Health · corrected 2023-04-12

    Potential for more than minimal harm

  58. EF0610Respond appropriately to all alleged violations.2023-04-04 · Health · corrected 2023-04-12

    Potential for more than minimal harm

  59. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-03-09 · Health · corrected 2023-03-22

    Potential for more than minimal harm

  60. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-03-09 · Health · corrected 2023-03-22

    Potential for more than minimal harm

  61. DF0558Reasonably accommodate the needs and preferences of each resident.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  62. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  63. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  64. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  65. GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2022-12-15 · Health · corrected 2023-01-18

    Actual harm

  66. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  67. DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  68. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2022-12-15 · Health · corrected 2023-01-18

    Actual harm

  69. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  70. EF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  71. EF0759Ensure medication error rates are not 5 percent or greater.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  72. EF0760Ensure that residents are free from significant medication errors.2022-12-15 · Health · corrected 2023-02-03

    Potential for more than minimal harm

  73. DF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  74. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  75. DF0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  76. FF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

  77. DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2022-12-15 · Health · corrected 2023-01-18

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
ARCADIA CARE MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL2023-07-01
CHRISTENSEN, KARENIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
HOUSTON, BRANDONIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
LAU, DANIELIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
MCCLURE, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
SEITLER, DOVIDIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
SPECTOR, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
TUROFSKY, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01
WILHELM, NAFTALIIndividualOPERATIONAL/MANAGERIAL CONTROL2023-07-01

Other facilities in NORMAL

NameOverallBeds
MCLEAN COUNTY NURSING HOME★★☆☆☆148
LOFT REHAB & NURSING OF NORMAL★☆☆☆☆116

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.