Starfile

Starfile / Iowa

Regency Care Center

815 High Road, Norwalk, IA 50211 · CCN 165399

Ratings

Overall
★☆☆☆☆ 1
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★☆ 4
Staffing
★☆☆☆☆ 1

Facility

Ownership type
For profit - Limited Liability company
Certified beds
101
Avg residents/day
68.0
Phone
5159814269

Inspection history vs Iowa & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityIowa avgNational avgvs state
12025-04-16126.29.5+5.8 worse
22024-06-2767.09.8-1.0 better
32023-04-17237.99.3+15.1 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care3
Resident assessment and care planning5
Nursing and physician services1
Nutrition and dietary1
Pharmacy service1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.5769.0%
RN staffing (reported)0.4260.0%
Total nurse staffing (adjusted)3.20

Fines & penalties

Total fines
$165,860
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
MGM HEALTHCARE
Facilities in chain
30
Chain avg overall
2.20 / 5

Inspection citations (41)2 immediate jeopardy

  1. DF0641Ensure each resident receives an accurate assessment.2025-12-30 · Health · corrected 2026-01-07

    Potential for more than minimal harm

  2. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-30 · Health · corrected 2026-01-07

    Potential for more than minimal harm

  3. EF0641Ensure each resident receives an accurate assessment.2025-08-20 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  4. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-20 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  5. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-20 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  6. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-20 · Health · corrected 2025-08-28

    Immediate jeopardy

  7. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-20 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  8. DF0880Provide and implement an infection prevention and control program.2025-08-20 · Health · corrected 2025-08-29

    Potential for more than minimal harm

  9. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-16 · Health · corrected 2025-04-29

    Potential for more than minimal harm

  10. DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-16 · Health · corrected 2025-04-29

    Potential for more than minimal harm

  11. DF0759Ensure medication error rates are not 5 percent or greater.2025-04-16 · Health · corrected 2025-04-29

    Potential for more than minimal harm

  12. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-16 · Health · corrected 2025-04-29

    Potential for more than minimal harm

  13. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-17 · Health · corrected 2024-12-24

    Potential for more than minimal harm

  14. EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-17 · Health · corrected 2025-01-07

    Potential for more than minimal harm

  15. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-12-17 · Health · corrected 2025-01-07

    Potential for more than minimal harm

  16. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-27 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  17. DF0759Ensure medication error rates are not 5 percent or greater.2024-06-27 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  18. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-07-09

    Potential for more than minimal harm

  19. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-09 · Health · corrected 2023-11-28

    Potential for more than minimal harm

  20. DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-09 · Health · corrected 2023-11-28

    Potential for more than minimal harm

  21. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-11-09 · Health · corrected 2023-11-28

    Potential for more than minimal harm

  22. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-09 · Health · corrected 2023-11-28

    Potential for more than minimal harm

  23. EF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-11-28

    Potential for more than minimal harm

  24. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-10-11 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  25. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-11 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  26. DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-10-11 · Health · corrected 2023-10-20

    Potential for more than minimal harm

  27. DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-08 · Health · corrected 2023-08-24

    Potential for more than minimal harm

  28. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  29. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-17 · Health · corrected 2023-04-17

    Potential for more than minimal harm

  30. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  31. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  32. DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  33. JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-17 · Health · corrected 2023-05-16

    Immediate jeopardy

  34. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  35. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  36. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  37. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  38. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  39. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  40. DF0880Provide and implement an infection prevention and control program.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

  41. DF0908Keep all essential equipment working safely.2023-04-17 · Health · corrected 2023-05-16

    Potential for more than minimal harm

Ownership

No ownership records.

Other facilities in Norwalk

NameOverallBeds
Norwalk Nursing and Rehabilitation Center★★☆☆☆45

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.