Regency Care Center
815 High Road, Norwalk, IA 50211 · CCN 165399
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★☆☆☆☆ 1
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 101
- Avg residents/day
- 68.0
- Phone
- 5159814269
Inspection history vs Iowa & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Iowa avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-16 | 12 | 6.2 | 9.5 | +5.8 worse |
| 2 | 2024-06-27 | 6 | 7.0 | 9.8 | -1.0 better |
| 3 | 2023-04-17 | 23 | 7.9 | 9.3 | +15.1 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 3 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.57 | 69.0% |
| RN staffing (reported) | 0.42 | 60.0% |
| Total nurse staffing (adjusted) | 3.20 | — |
Fines & penalties
- Total fines
- $165,860
- Number of fines
- 2
- Number of penalties
- 2
- Payment denials
- 0
Chain
- Chain
- MGM HEALTHCARE
- Facilities in chain
- 30
- Chain avg overall
- 2.20 / 5
Inspection citations (41)2 immediate jeopardy
- DF0641Ensure each resident receives an accurate assessment.2025-12-30 · Health · corrected 2026-01-07
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-12-30 · Health · corrected 2026-01-07
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2025-08-20 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-20 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-20 · Health · corrected 2025-08-29
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-08-20 · Health · corrected 2025-08-28
Immediate jeopardy
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2025-08-20 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-20 · Health · corrected 2025-08-29
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-04-16 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-04-16 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-04-16 · Health · corrected 2025-04-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-16 · Health · corrected 2025-04-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-12-17 · Health · corrected 2024-12-24
Potential for more than minimal harm
- EF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-12-17 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-12-17 · Health · corrected 2025-01-07
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-27 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-06-27 · Health · corrected 2024-07-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-06-27 · Health · corrected 2024-07-09
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-11-09 · Health · corrected 2023-11-28
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-11-09 · Health · corrected 2023-11-28
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-11-09 · Health · corrected 2023-11-28
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-11-09 · Health · corrected 2023-11-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-11-09 · Health · corrected 2023-11-28
Potential for more than minimal harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2023-10-11 · Health · corrected 2023-10-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-10-11 · Health · corrected 2023-10-20
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-10-11 · Health · corrected 2023-10-20
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-08-08 · Health · corrected 2023-08-24
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-04-17 · Health · corrected 2023-04-17
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- JF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-04-17 · Health · corrected 2023-05-16
Immediate jeopardy
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-04-17 · Health · corrected 2023-05-16
Potential for more than minimal harm
Ownership
No ownership records.
Other facilities in Norwalk
| Name | Overall | Beds |
|---|---|---|
| Norwalk Nursing and Rehabilitation Center | ★★☆☆☆ | 45 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.