North Crest Living Center
34 Northcrest Drive, Council Bluffs, IA 51503 · CCN 165290
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★☆☆☆ 2
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 62
- Avg residents/day
- 57.8
- Phone
- 7123282333
Inspection history vs Iowa & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Iowa avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-07-24 | 17 | 6.2 | 9.5 | +10.8 worse |
| 2 | 2024-09-19 | 15 | 7.0 | 9.8 | +8.0 worse |
| 3 | 2023-06-08 | 2 | 7.9 | 9.3 | -5.9 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 3 |
| Resident assessment and care planning | 2 |
| Resident rights | 4 |
| Nutrition and dietary | 1 |
| Administration | 1 |
| Infection control | 5 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.77 | 59.3% |
| RN staffing (reported) | 0.60 | 70.0% |
| Total nurse staffing (adjusted) | 4.37 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Inspection citations (34)
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-26 · Health · corrected 2025-09-24
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-26 · Health · corrected 2025-09-24
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-08-26 · Health · corrected 2025-09-24
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-07-24 · Health · corrected 2025-08-23
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-07-24 · Health · corrected 2025-08-23
Potential for more than minimal harm
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- FF0865Have a plan that describes the process for conducting QAPI and QAA activities.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- EF0881Implement a program that monitors antibiotic use.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-07-24 · Health · corrected 2025-08-22
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- FF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-09-19 · Health · corrected 2024-10-19
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-08-02 · Health · corrected 2024-09-02
Potential for more than minimal harm
- DF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-08-02 · Health · corrected 2024-09-02
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-08-02 · Health · corrected 2024-09-02
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-03-28 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-28 · Health · corrected 2024-04-22
Potential for more than minimal harm
- DF0637Assess the resident when there is a significant change in condition2023-06-08 · Health · corrected 2023-06-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-06-08 · Health · corrected 2023-06-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CHAMLEY, STEVEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 60% | 2009-10-01 |
| GORACKE, DOUGLAS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | 2009-10-01 |
| LARISON, AUDRA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | 2022-03-03 |
| LARISON, AUDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-02-01 |
| CHAMLEY, STEVEN | Individual | CORPORATE DIRECTOR | — | 2009-10-01 |
| GORACKE, DOUGLAS | Individual | CORPORATE DIRECTOR | — | 2009-10-01 |
| CHAMLEY, STEVEN | Individual | CORPORATE OFFICER | — | 2009-10-01 |
| CHAMLEY, STEVEN | Individual | W-2 MANAGING EMPLOYEE | — | 2009-10-01 |
| GOODMAN, JENNY | Individual | W-2 MANAGING EMPLOYEE | — | 2019-07-29 |
| HUNT, BRENDA | Individual | W-2 MANAGING EMPLOYEE | — | 2019-08-07 |
| BANK IOWA | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2010-04-05 |
Other facilities in Council Bluffs
| Name | Overall | Beds |
|---|---|---|
| Midlands Living Center L L C | ★★★★☆ | 94 |
| Prairie Gate | ★★☆☆☆ | 72 |
| Chapters Living of Council Bluffs | ★☆☆☆☆ | 102 |
| Bethany Lutheran Home | ★☆☆☆☆ | 112 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.