Palolo Chinese Home
2459 10TH AVENUE, HONOLULU, HI 96816 · CCN 125059
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 113
- Avg residents/day
- 96.9
- Phone
- 8087372555
Inspection history vs Hawaii & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Hawaii avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-05-01 | 22 | 10.7 | 9.5 | +11.3 worse |
| 2 | 2024-03-07 | 10 | 12.4 | 9.8 | -2.4 better |
| 3 | 2023-03-31 | 12 | 12.4 | 9.3 | -0.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 4 |
| Nursing and physician services | 1 |
| Resident rights | 7 |
| Nutrition and dietary | 3 |
| Pharmacy service | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.25 | 45.4% |
| RN staffing (reported) | 1.49 | 51.4% |
| Total nurse staffing (adjusted) | 4.41 | — |
Fines & penalties
- Total fines
- $12,735
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (44)1 actual harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-09-05 · Health · corrected 2025-10-09
Actual harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-09-05 · Health · corrected 2025-10-09
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2025-05-23 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-05-23 · Health · corrected 2025-06-13
Potential for more than minimal harm
- EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-05-23 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-23 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-23 · Health · corrected 2025-06-13
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-01 · Health · corrected 2025-06-02
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-05-01 · Health · corrected 2025-05-28
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-05-01 · Health · corrected 2025-06-02
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2025-05-01 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-11-22 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-22 · Health · corrected 2024-12-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-07-26 · Health · corrected 2024-08-30
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-07-26 · Health · corrected 2024-08-30
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2024-03-07 · Health · corrected 2024-03-28
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- EF0885Report COVID19 data to residents and families.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
- DF0886Perform COVID19 testing on residents and staff.2023-03-31 · Health · corrected 2023-04-21
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PALOLO CHINESE HOME | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1966-01-01 |
| NAKAYAMA, DARLENE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-05-29 |
| AU, GORDON | Individual | CORPORATE DIRECTOR | — | 2008-01-07 |
| BACKUS, PETER | Individual | CORPORATE DIRECTOR | — | 2014-01-01 |
| BLANCHETTE, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2008-01-07 |
| CHING, ANTHONY | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| GOO, FRANCES | Individual | CORPORATE DIRECTOR | — | 1996-01-01 |
| HWANG, RENA | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| LAU, RUSSELL JAMES | Individual | CORPORATE DIRECTOR | — | 2008-01-07 |
| LEE, GLADYS | Individual | CORPORATE DIRECTOR | — | 2008-01-01 |
| LEE, LENORA | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| LO, ELVIRA | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| MOATS, ANDREW | Individual | CORPORATE DIRECTOR | — | 2017-01-01 |
| OSHIMA, ISOO | Individual | CORPORATE DIRECTOR | — | 2015-01-01 |
| SCHMIDT, JEFFREY | Individual | CORPORATE DIRECTOR | — | 2013-01-01 |
| SIMON, GARY | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| SMITH, DOUGLAS | Individual | CORPORATE DIRECTOR | — | 2014-01-01 |
| SOUZA, SANDRA | Individual | CORPORATE DIRECTOR | — | 2021-01-01 |
| TOKIOKA, TYLER | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| TSEU, LAWRENCE | Individual | CORPORATE DIRECTOR | — | 2008-01-07 |
| WATANABE, ERIC | Individual | CORPORATE DIRECTOR | — | 2008-01-07 |
| WONG, STACEY | Individual | CORPORATE DIRECTOR | — | 2021-01-01 |
| WOO, BENJAMIN | Individual | CORPORATE DIRECTOR | — | 2019-01-01 |
| YEE, REGINALD | Individual | CORPORATE DIRECTOR | — | 2018-01-01 |
| NAKAYAMA, DARLENE | Individual | CORPORATE OFFICER | — | 2003-12-18 |
Other facilities in HONOLULU
| Name | Overall | Beds |
|---|---|---|
| 15 CRAIGSIDE | ★★★★★ | 45 |
| MAUNALANI NURSING AND REHABILITATION CENTER | ★★★★★ | 100 |
| ARCADIA RETIREMENT RESIDENCE | ★★★★★ | 91 |
| LEAHI HOSPITAL | ★★★★★ | 155 |
| THE CHING VILLAS | ★★★★☆ | 163 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.