NUUANU HALE
2900 PALI HIGHWAY, HONOLULU, HI 96817 · CCN 125024
Ratings
- Overall
- ★☆☆☆☆ 1
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 75
- Avg residents/day
- 66.8
- Phone
- 8085956311
Inspection history vs Hawaii & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Hawaii avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-02-06 | 17 | 10.7 | 9.5 | +6.3 worse |
| 2 | 2024-01-26 | 25 | 12.4 | 9.8 | +12.6 worse |
| 3 | 2023-02-06 | 20 | 12.4 | 9.3 | +7.6 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident assessment and care planning | 4 |
| Resident rights | 4 |
| Pharmacy service | 2 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.47 | — |
| RN staffing (reported) | 1.22 | — |
| Total nurse staffing (adjusted) | 3.46 | — |
Fines & penalties
- Total fines
- $27,310
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Inspection citations (62)3 actual harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2025-03-28 · Health · corrected 2025-04-26
Potential for more than minimal harm
- DF0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.2025-02-06 · Health · corrected 2025-03-21
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-02-06 · Health · corrected 2025-03-28
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-11-07 · Health · corrected 2024-12-09
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-03-08 · Health · corrected 2024-04-01
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-03-08 · Health · corrected 2024-04-01
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-01-26 · Health · corrected 2024-03-12
Potential for more than minimal harm
- FF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-26 · Health · corrected 2024-03-12
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-01-26 · Health · corrected 2024-03-12
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-01-26 · Health · corrected 2024-03-12
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2024-01-26 · Health · corrected 2024-03-11
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0574The resident has the right to receive notices in a format and a language he or she understands.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-02-06 · Health · corrected 2023-04-07
Potential for more than minimal harm
- EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- EF0679Provide activities to meet all resident's needs.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-02-06 · Health · corrected 2023-04-07
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2023-02-06 · Health · corrected 2023-04-07
Actual harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-02-06 · Health · corrected 2023-03-31
Actual harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-02-06 · Health · corrected 2023-04-07
Potential for more than minimal harm
- DF0908Keep all essential equipment working safely.2023-02-06 · Health · corrected 2023-03-31
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| NEW FAMILY HEALTH, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2020-10-30 |
| EHM LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-10-30 |
| SALLIE Y. MIYAWAKI TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-10-30 |
| MIYAWAKI, EDISON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2020-10-30 |
| CABREROS, JANE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-01-27 |
| KOP, ARNOLD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-01 |
| LAU, GAYLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-12-01 |
| LAU, GAYLE | Individual | CORPORATE DIRECTOR | — | 2024-02-01 |
| MIYAWAKI, EDISON | Individual | CORPORATE DIRECTOR | — | 2020-10-30 |
| LAU, GAYLE | Individual | CORPORATE OFFICER | — | 2024-02-01 |
| MIYAWAKI, EDISON | Individual | CORPORATE OFFICER | — | 2020-10-30 |
Other facilities in HONOLULU
| Name | Overall | Beds |
|---|---|---|
| 15 CRAIGSIDE | ★★★★★ | 45 |
| MAUNALANI NURSING AND REHABILITATION CENTER | ★★★★★ | 100 |
| ARCADIA RETIREMENT RESIDENCE | ★★★★★ | 91 |
| LEAHI HOSPITAL | ★★★★★ | 155 |
| THE CHING VILLAS | ★★★★☆ | 163 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.