HALE KUPUNA HERITAGE HOME, LLC
4297A OMAO ROAD, KOLOA, HI 96756 · CCN 125062
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★☆☆ 3
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 84
- Avg residents/day
- 45.7
- Phone
- 8087427591
Inspection history vs Hawaii & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Hawaii avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-09-06 | 7 | 10.7 | 9.5 | -3.7 better |
| 2 | 2023-09-22 | 10 | 12.4 | 9.8 | -2.4 better |
| 3 | 2022-09-02 | 7 | 12.4 | 9.3 | -5.4 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Resident rights | 2 |
| Nutrition and dietary | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.39 | 44.2% |
| RN staffing (reported) | 1.35 | 35.3% |
| Total nurse staffing (adjusted) | 3.73 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- OHANA PACIFIC MANAGEMENT CO.
- Facilities in chain
- 6
- Chain avg overall
- 3.70 / 5
Inspection citations (24)
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-09-06 · Health · corrected 2024-07-17
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2024-09-06 · Health · corrected 2024-10-21
Potential for more than minimal harm
- DF0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2023-09-22 · Health · corrected 2023-11-01
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- DF0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2022-09-02 · Health · corrected 2022-10-17
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| OHANA PACIFIC MANAGEMENT COMPANY INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2009-11-12 |
| RICHARD S. KISHABA 2010 DYNASTY TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 90% | 2010-07-30 |
| KISHABA, RICHARD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 10% | 2009-11-12 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-11-12 |
| HATA, RANDALL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-11-12 |
| KISHABA, RICHARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-11-12 |
| KOP, ARNOLD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-01 |
| LO, WESLEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-01 |
| LORE, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-02-01 |
| MCCLENNON, PAMELA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-04-01 |
| MORIKUNI, SUANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2015-01-01 |
| SMITH, JOEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-12-01 |
| MORIKUNI, SUANNE | Individual | CORPORATE OFFICER | — | 2015-01-01 |
Other facilities in KOLOA
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.