HIGHLANDS LAKE CENTER
4240 LAKELAND HIGHLANDS RD, LAKELAND, FL 33813 · CCN 105620
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 179
- Avg residents/day
- 157.9
- Phone
- 8636468699
Inspection history vs Florida & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Florida avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-03-07 | 19 | 7.3 | 9.5 | +11.7 worse |
| 2 | 2021-11-18 | 11 | 6.3 | 9.8 | +4.7 worse |
| 3 | 2020-02-28 | 3 | 6.0 | 9.3 | -3.0 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 6 |
| Resident assessment and care planning | 3 |
| Resident rights | 2 |
| Pharmacy service | 4 |
| Environmental | 2 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.28 | 51.4% |
| RN staffing (reported) | 0.63 | 41.7% |
| Total nurse staffing (adjusted) | 3.42 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ASTON HEALTH
- Facilities in chain
- 30
- Chain avg overall
- 2.50 / 5
Inspection citations (33)
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2025-11-05 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-11-05 · Health · corrected 2025-12-04
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-04-17 · Health · corrected 2025-05-12
Potential for more than minimal harm
- DF0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.2025-04-17 · Health · corrected 2025-05-12
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-06 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-08-06 · Health · corrected 2024-09-06
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-08-06 · Health · corrected 2024-09-06
Potential for more than minimal harm
- EF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- EF0641Ensure each resident receives an accurate assessment.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- EF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0675Honor each resident's preferences, choices, values and beliefs.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.2024-03-07 · Health · corrected 2024-04-07
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-03-16 · Health · corrected 2023-04-04
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- EF0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.2021-11-18 · Health · corrected 2021-12-16
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2020-02-28 · Health · corrected 2020-03-28
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2020-02-28 · Health · corrected 2020-03-28
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| GUTMAN, SAMUEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 20% | 2021-01-01 |
| REINOSO, JOSE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-06-10 |
| THACKER, TRICIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-04-04 |
| WILLIAMS, ELLIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-01-02 |
Other facilities in LAKELAND
| Name | Overall | Beds |
|---|---|---|
| FLORIDA PRESBYTERIAN HOMES INC | ★★★★★ | 68 |
| WEDGEWOOD HEALTHCARE AND REHABILITATION CENTER | ★★★★☆ | 120 |
| MANOR AT CARPENTERS, THE | ★★★☆☆ | 72 |
| BREEZY HILLS REHAB AND CARE CENTER | ★★☆☆☆ | 120 |
| LAKELAND HILLS CENTER | ★★☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.