WILLOWBROOKE COURT SKILLED CENTER AT MANOR HOUSE
1001 MIDDLEFORD ROAD, SEAFORD, DE 19973 · CCN 085009
Ratings
- Overall
- ★★★★★ 5
- Health inspection
- ★★★★★ 5
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★★ 5
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 15
- Avg residents/day
- 9.6
- Phone
- 3026294593
Inspection history vs Delaware & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Delaware avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-06-03 | 3 | 13.5 | 9.5 | -10.5 better |
| 2 | 2023-06-21 | 2 | 13.6 | 9.8 | -11.6 better |
| 3 | 2021-11-05 | 13 | 12.6 | 9.3 | +0.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Resident assessment and care planning | 2 |
| Pharmacy service | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.31 | — |
| RN staffing (reported) | 1.43 | — |
| Total nurse staffing (adjusted) | 4.73 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- ACTS RETIREMENT-LIFE COMMUNITIES
- Facilities in chain
- 26
- Chain avg overall
- 4.80 / 5
Inspection citations (18)1 actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-06 · Health · corrected 2025-06-17
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-06-03 · Health · corrected 2024-06-13
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-06-03 · Health · corrected 2024-06-13
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-06-21 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-06-21 · Health · corrected 2023-07-07
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2021-11-05 · Health · corrected 2021-10-31
Actual harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2021-11-05 · Health · corrected 2021-12-24
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| ACTS RETIREMENT-LIFE COMMUNITIES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-07-01 |
| ACTS MANAGEMENT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| ACTS RETIREMENT-LIFE COMMUNITIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-12-31 |
| AHERN, SUSAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-01 |
| CHRISTIANSEN, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-07-01 |
| FOX, GLENN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-01-01 |
| GRANT, GERALD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-05-04 |
| ALLMOND, SUSAN | Individual | CORPORATE DIRECTOR | — | 2015-01-01 |
| BROD, KATHRYN | Individual | CORPORATE DIRECTOR | — | 2024-02-15 |
| CALLAWAY, WARREN | Individual | CORPORATE DIRECTOR | — | 2022-03-30 |
| CHAMBERLAIN, LINDA | Individual | CORPORATE DIRECTOR | — | 2025-01-01 |
| CHRISTIANSEN, KAREN | Individual | CORPORATE DIRECTOR | — | 2020-01-01 |
| DETWEILER, HAROLD | Individual | CORPORATE DIRECTOR | — | 2009-11-01 |
| ESTERHAI, JOHN | Individual | CORPORATE DIRECTOR | — | 1996-05-01 |
| GERNER, ELRIC | Individual | CORPORATE DIRECTOR | — | 2009-04-01 |
| GLYNN, JAMES | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| GRANT, GERALD | Individual | CORPORATE DIRECTOR | — | 2017-05-04 |
| GREER, JASON | Individual | CORPORATE DIRECTOR | — | 2022-03-30 |
| KELLY, MICHAEL | Individual | CORPORATE DIRECTOR | — | 2020-02-11 |
| LAMMERS, JOHN | Individual | CORPORATE DIRECTOR | — | 2020-12-15 |
| LAWSON, DANIEL | Individual | CORPORATE DIRECTOR | — | 2019-06-11 |
| MASHNER, MARVIN | Individual | CORPORATE DIRECTOR | — | 1991-01-01 |
| MIDDLEBROOKS, DANIEL | Individual | CORPORATE DIRECTOR | — | 2023-01-01 |
| REICHARD, DAWN | Individual | CORPORATE DIRECTOR | — | 2025-06-01 |
| AHERN, SUSAN | Individual | CORPORATE OFFICER | — | 2020-01-01 |
| ALLMOND, SUSAN | Individual | CORPORATE OFFICER | — | 2025-01-01 |
| CHRISTIANSEN, KAREN | Individual | CORPORATE OFFICER | — | 2010-05-25 |
| FOX, GLENN | Individual | CORPORATE OFFICER | — | 2017-01-01 |
| GERNER, ELRIC | Individual | CORPORATE OFFICER | — | 2010-01-01 |
| GRANT, GERALD | Individual | CORPORATE OFFICER | — | 2005-06-01 |
| LAWSON, DANIEL | Individual | CORPORATE OFFICER | — | 2025-01-01 |
| MASHNER, MARVIN | Individual | CORPORATE OFFICER | — | 2025-01-01 |
Other facilities in SEAFORD
| Name | Overall | Beds |
|---|---|---|
| LOFLAND PARK CENTER | ★★★★☆ | 110 |
| SEAFORD CENTER | ★★☆☆☆ | 124 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.