SAINT MARY HOME
2021 ALBANY AVE, WEST HARTFORD, CT 06117 · CCN 075085
Abuse icon
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 256
- Avg residents/day
- 194.1
- Phone
- 8605708200
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-11-12 | 8 | 13.3 | 9.5 | -5.3 better |
| 2 | 2022-02-16 | 11 | 13.2 | 9.8 | -2.2 better |
| 3 | 2019-07-25 | 5 | 8.6 | 9.3 | -3.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 1 |
| Resident assessment and care planning | 2 |
| Resident rights | 1 |
| Pharmacy service | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.78 | 18.5% |
| RN staffing (reported) | 0.66 | 13.8% |
| Total nurse staffing (adjusted) | 4.02 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- TRINITY HEALTH
- Facilities in chain
- 20
- Chain avg overall
- 3.40 / 5
Inspection citations (24)1 actual harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-11-19 · Health · corrected 2025-11-26
Potential for more than minimal harm
- EF0572Give residents a notice of rights, rules, services and charges.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- EF0603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- FF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-11-12 · Health · corrected 2024-12-20
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-10 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-09-10 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-08-08 · Health · corrected 2024-09-09
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-06-11 · Health · corrected 2024-07-12
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-01-26 · Health · corrected 2024-03-15
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- DF0602Protect each resident from the wrongful use of the resident's belongings or money.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- GF0760Ensure that residents are free from significant medication errors.2022-02-16 · Health · corrected 2022-03-28
Actual harm
- EF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-02-16 · Health · corrected 2022-03-28
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-07-25 · Health · corrected 2019-08-30
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2019-07-25 · Health · corrected 2019-08-30
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-07-25 · Health · corrected 2019-08-30
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-07-25 · Health · corrected 2019-08-30
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| MERCY COMMUNITY HEALTH INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1997-01-01 |
| TRINITY CONTINUING CARE SERVICES | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2016-07-01 |
| TRINITY HEALTH CORPORATION | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2013-05-01 |
| HAMILTON-CRAWFORD, JANICE | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| JOHNSON, PATRICK | Individual | CORPORATE DIRECTOR | — | 2011-12-31 |
| KANE, ANN | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| LATOVICK, PAMELA | Individual | CORPORATE DIRECTOR | — | 2016-07-01 |
| MCKEON, PATRICIA | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| MURPHY, PETER | Individual | CORPORATE DIRECTOR | — | 2013-05-31 |
| RAMAN, SHYAMALA | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| SINGH, GAGANDEEP | Individual | CORPORATE DIRECTOR | — | 2022-01-01 |
| WALKER, MARK | Individual | CORPORATE DIRECTOR | — | 2011-05-31 |
| BOWENS, MARCUS | Individual | CORPORATE OFFICER | — | 2022-03-01 |
| HAMILTON-CRAWFORD, JANICE | Individual | CORPORATE OFFICER | — | 2022-06-05 |
| DEMAIDA, RACHAEL | Individual | W-2 MANAGING EMPLOYEE | — | 2022-01-01 |
| LATOVICK, PAMELA | Individual | W-2 MANAGING EMPLOYEE | — | 2016-07-01 |
Other facilities in WEST HARTFORD
| Name | Overall | Beds |
|---|---|---|
| Hebrew Center For Health And Rehabilitation | ★★★★☆ | 257 |
| WEST HARTFORD HEALTH & REHABILITATION CENTER | ★★★★☆ | 160 |
| AUTUMN LAKE HEALTHCARE AT WEST HARTFORD | ★★☆☆☆ | 75 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.