PILGRIM MANOR
52 MISSIONARY RD, CROMWELL, CT 06416 · CCN 075306
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★★☆ 4
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 54.4
- Phone
- 8606355511
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-04-23 | 10 | 13.3 | 9.5 | -3.3 better |
| 2 | 2020-01-31 | 5 | 13.2 | 9.8 | -8.2 better |
| 3 | 2019-03-07 | 2 | 8.6 | 9.3 | -6.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 2 |
| Quality of life and care | 4 |
| Resident assessment and care planning | 3 |
| Resident rights | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.96 | 42.1% |
| RN staffing (reported) | 0.82 | 45.5% |
| Total nurse staffing (adjusted) | 4.22 | — |
Fines & penalties
- Total fines
- $12,048
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- COVENANT LIVING
- Facilities in chain
- 15
- Chain avg overall
- 4.30 / 5
Inspection citations (17)1 actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-05-01 · Health · corrected 2025-05-22
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-05-01 · Health · corrected 2025-05-22
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2025-05-01 · Health · corrected 2025-05-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-05-01 · Health · corrected 2025-05-22
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-24 · Health · corrected 2024-06-14
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-04-23 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-23 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-23 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-23 · Health · corrected 2024-05-16
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-23 · Health · corrected 2024-05-16
Actual harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-04-23 · Health · corrected 2024-05-16
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-05-22 · Health · corrected 2023-06-07
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2020-01-31 · Health · corrected 2020-02-28
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2020-01-31 · Health · corrected 2020-02-28
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2020-01-31 · Health · corrected 2020-02-28
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2020-01-31 · Health · corrected 2020-02-28
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-03-07 · Health · corrected 2019-03-27
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2014-01-03 |
| COVENANT LIVING COMMUNITIES & SERVICES | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 2014-01-03 |
| HOLT, JODY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-07-01 |
| AAGAARD, JON | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| CHRISTENSEN, PAMELA | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| EASTBURG, MARK | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| ESPINOSA, MARC | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| HODGKINSON, DONALD | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| MANLOVE, MATT | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| OXENDALE, ROGER | Individual | CORPORATE DIRECTOR | — | 2017-07-01 |
| STANTE, MARLENE | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| VINING, ANNE | Individual | CORPORATE DIRECTOR | — | 2013-07-01 |
| CUNLIFFE, TERRI | Individual | CORPORATE OFFICER | — | 2009-03-19 |
| ERICKSON, DAVID | Individual | CORPORATE OFFICER | — | 2008-01-31 |
| HOLT, JODY | Individual | CORPORATE OFFICER | — | 2017-06-02 |
| CUNLIFFE, TERRI | Individual | W-2 MANAGING EMPLOYEE | — | 2009-03-19 |
| HOLT, JODY | Individual | W-2 MANAGING EMPLOYEE | — | 2017-06-02 |
Other facilities in CROMWELL
| Name | Overall | Beds |
|---|---|---|
| AUTUMN LAKE HEALTHCARE AT CROMWELL | ★★★★☆ | 175 |
| APPLE REHAB CROMWELL | ★★☆☆☆ | 85 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.