COMPLETE CARE AT MIDDLEBURY
778 MIDDLEBURY RD, MIDDLEBURY, CT 06762 · CCN 075146
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 58
- Avg residents/day
- 54.3
- Phone
- 2037582471
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2023-09-25 | 11 | 13.3 | 9.5 | -2.3 better |
| 2 | 2021-09-15 | 3 | 13.2 | 9.8 | -10.2 better |
| 3 | 2019-05-09 | 3 | 8.6 | 9.3 | -5.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 1 |
| Nursing and physician services | 1 |
| Resident rights | 2 |
| Pharmacy service | 4 |
| Administration | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.92 | 48.6% |
| RN staffing (reported) | 0.76 | 55.0% |
| Total nurse staffing (adjusted) | 3.55 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (17)2 actual harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-09-19 · Health
Actual harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- BF0730Observe each nurse aide's job performance and give regular training.2023-09-25 · Health · corrected 2023-11-27
Potential for minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- BF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-09-25 · Health · corrected 2023-11-27
Potential for minimal harm
- FF0880Provide and implement an infection prevention and control program.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-09-25 · Health · corrected 2023-11-27
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-09-15 · Health · corrected 2021-11-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-09-15 · Health · corrected 2021-11-23
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2021-09-15 · Health · corrected 2021-11-23
Potential for more than minimal harm
- DF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2019-05-09 · Health · corrected 2019-06-20
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-05-09 · Health · corrected 2019-06-20
Actual harm
- DF0825Provide or get specialized rehabilitative services as required for a resident.2019-05-09 · Health · corrected 2019-06-20
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC MIDDLEBURY OPCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-10-10 |
| PC MIDDLEBURY TOPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-10-10 |
| PEACE CAPITAL HOLDINGS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-10-10 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-10-10 |
| ADETOLA, ADEDAYO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-14 |
| HOCH, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-10 |
| KNIGHTS, PETER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-10 |
| LAGANA, KRISTIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-10 |
| TETREAULT, MARNIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-10-10 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2023-10-10 |
Other facilities in MIDDLEBURY
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.