Starfile

Starfile / Connecticut

COMPLETE CARE AT MERIDEN

845 PADDOCK AVE, MERIDEN, CT 06450 · CCN 075192

Ratings

Overall
★★★★☆ 4
Health inspection
★★★☆☆ 3
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Corporation
Certified beds
115
Avg residents/day
106.0
Phone
2032382645

Inspection history vs Connecticut & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityConnecticut avgNational avgvs state
12024-04-041313.39.5-0.3 better
22021-11-171713.29.8+3.8 worse
32019-08-28108.69.3+1.4 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Quality of life and care4
Resident assessment and care planning4
Resident rights1
Nutrition and dietary1
Pharmacy service1
Administration2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.4334.7%
RN staffing (reported)0.6652.2%
Total nurse staffing (adjusted)2.92

Fines & penalties

Total fines
$8,827
Number of fines
1
Number of penalties
1
Payment denials
0

Chain

Chain
COMPLETE CARE
Facilities in chain
85
Chain avg overall
3.20 / 5

Inspection citations (40)1 immediate jeopardy

  1. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-08 · Health · corrected 2025-05-21

    Potential for more than minimal harm

  2. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-04 · Health · corrected 2024-11-15

    Potential for more than minimal harm

  3. JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-04 · Health · corrected 2024-09-10

    Immediate jeopardy

  4. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  5. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  6. DF0610Respond appropriately to all alleged violations.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  7. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  8. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  9. DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  10. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  11. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  12. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  13. EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  14. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  15. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-04 · Health · corrected 2024-05-30

    Potential for more than minimal harm

  16. BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-04 · Health · corrected 2024-05-30

    Potential for minimal harm

  17. BF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-04-04 · Health · corrected 2024-05-30

    Potential for minimal harm

  18. BF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-04-04 · Health · corrected 2024-05-30

    Potential for minimal harm

  19. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-22 · Health · corrected 2024-03-22

    Potential for more than minimal harm

  20. EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  21. DF0610Respond appropriately to all alleged violations.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  22. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  23. EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  24. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  25. DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  26. DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  27. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  28. EF0791Provide or obtain dental services for each resident.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  29. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  30. DF0814Dispose of garbage and refuse properly.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  31. EF0825Provide or get specialized rehabilitative services as required for a resident.2021-11-17 · Health · corrected 2021-12-29

    Potential for more than minimal harm

  32. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  33. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  34. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  35. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  36. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  37. EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  38. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  39. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

  40. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-08-28 · Health · corrected 2019-10-07

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PC CT OPCOS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2021-09-01
PC WTA OPCO HOLDCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-09-01
PEACE CAPITAL HOLDINGS LLC (DE)Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-09-01
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2021-09-01
STEIN, SHALOMIndividualCORPORATE OFFICER2021-09-01
HOCH, ROBERTIndividualW-2 MANAGING EMPLOYEE2021-09-01

Other facilities in MERIDEN

NameOverallBeds
BRADLEY HOME INFIRMARY/PAVILION★★★★★30
SILVER SPRINGS CARE CENTER★★☆☆☆159
APPLE REHAB COCCOMO★★☆☆☆100
Connecticut Baptist Homes, Inc★★☆☆☆60
MERIDEN HEALTH AND REHAB★☆☆☆☆90

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.