COMPLETE CARE AT MERIDEN
845 PADDOCK AVE, MERIDEN, CT 06450 · CCN 075192
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Corporation
- Certified beds
- 115
- Avg residents/day
- 106.0
- Phone
- 2032382645
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-04-04 | 13 | 13.3 | 9.5 | -0.3 better |
| 2 | 2021-11-17 | 17 | 13.2 | 9.8 | +3.8 worse |
| 3 | 2019-08-28 | 10 | 8.6 | 9.3 | +1.4 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Administration | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.43 | 34.7% |
| RN staffing (reported) | 0.66 | 52.2% |
| Total nurse staffing (adjusted) | 2.92 | — |
Fines & penalties
- Total fines
- $8,827
- Number of fines
- 1
- Number of penalties
- 1
- Payment denials
- 0
Chain
- Chain
- COMPLETE CARE
- Facilities in chain
- 85
- Chain avg overall
- 3.20 / 5
Inspection citations (40)1 immediate jeopardy
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-04-08 · Health · corrected 2025-05-21
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-10-04 · Health · corrected 2024-11-15
Potential for more than minimal harm
- JF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-10-04 · Health · corrected 2024-09-10
Immediate jeopardy
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0660Plan the resident's discharge to meet the resident's goals and needs.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- EF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-04 · Health · corrected 2024-05-30
Potential for more than minimal harm
- BF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-04 · Health · corrected 2024-05-30
Potential for minimal harm
- BF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-04-04 · Health · corrected 2024-05-30
Potential for minimal harm
- BF0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly2024-04-04 · Health · corrected 2024-05-30
Potential for minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-02-22 · Health · corrected 2024-03-22
Potential for more than minimal harm
- EF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- EF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- EF0791Provide or obtain dental services for each resident.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0814Dispose of garbage and refuse properly.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- EF0825Provide or get specialized rehabilitative services as required for a resident.2021-11-17 · Health · corrected 2021-12-29
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- EF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-08-28 · Health · corrected 2019-10-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PC CT OPCOS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2021-09-01 |
| PC WTA OPCO HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-09-01 |
| PEACE CAPITAL HOLDINGS LLC (DE) | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-09-01 |
| SMS 2021 TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2021-09-01 |
| STEIN, SHALOM | Individual | CORPORATE OFFICER | — | 2021-09-01 |
| HOCH, ROBERT | Individual | W-2 MANAGING EMPLOYEE | — | 2021-09-01 |
Other facilities in MERIDEN
| Name | Overall | Beds |
|---|---|---|
| BRADLEY HOME INFIRMARY/PAVILION | ★★★★★ | 30 |
| SILVER SPRINGS CARE CENTER | ★★☆☆☆ | 159 |
| APPLE REHAB COCCOMO | ★★☆☆☆ | 100 |
| Connecticut Baptist Homes, Inc | ★★☆☆☆ | 60 |
| MERIDEN HEALTH AND REHAB | ★☆☆☆☆ | 90 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.