Starfile

Starfile / Connecticut

COMPLETE CARE AT FOX HILL

1253 HARTFORD TPKE, VERNON, CT 06066 · CCN 075183

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Corporation
Certified beds
120
Avg residents/day
109.7
Phone
8608750771

Inspection history vs Connecticut & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityConnecticut avgNational avgvs state
12024-05-222313.39.5+9.7 worse
22021-11-19413.29.8-9.2 better
32019-07-05138.69.3+4.4 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation4
Quality of life and care6
Resident assessment and care planning4
Nursing and physician services1
Resident rights4
Nutrition and dietary1
Pharmacy service1
Infection control2

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.2923.4%
RN staffing (reported)0.5840.0%
Total nurse staffing (adjusted)3.11

Fines & penalties

Total fines
$25,449
Number of fines
2
Number of penalties
2
Payment denials
0

Chain

Chain
COMPLETE CARE
Facilities in chain
85
Chain avg overall
3.20 / 5

Inspection citations (40)1 immediate jeopardy1 actual harm

  1. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2025-11-26 · Health

    Potential for more than minimal harm

  2. DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-04-29 · Health · corrected 2025-05-19

    Potential for more than minimal harm

  3. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-29 · Health · corrected 2025-05-19

    Potential for more than minimal harm

  4. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-03-04 · Health · corrected 2025-03-28

    Potential for more than minimal harm

  5. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  6. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  7. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  8. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  9. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  10. DF0610Respond appropriately to all alleged violations.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  11. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  12. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  13. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  14. DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  15. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  16. DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  17. DF0695Provide safe and appropriate respiratory care for a resident when needed.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  18. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  19. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  20. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  21. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  22. EF0880Provide and implement an infection prevention and control program.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  23. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2024-05-22 · Health · corrected 2024-07-03

    Potential for more than minimal harm

  24. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-26 · Health · corrected 2024-06-07

    Potential for more than minimal harm

  25. JF0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.2024-02-29 · Health · corrected 2024-02-29

    Immediate jeopardy

  26. DF0602Protect each resident from the wrongful use of the resident's belongings or money.2024-02-01 · Health · corrected 2023-12-18

    Potential for more than minimal harm

  27. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-07-12 · Health · corrected 2023-08-21

    Potential for more than minimal harm

  28. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-07-12 · Health · corrected 2023-06-15

    Actual harm

  29. DF0697Provide safe, appropriate pain management for a resident who requires such services.2023-07-12 · Health · corrected 2023-08-21

    Potential for more than minimal harm

  30. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2021-11-19 · Health · corrected 2021-12-30

    Potential for more than minimal harm

  31. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-11-19 · Health · corrected 2021-12-30

    Potential for more than minimal harm

  32. DF0880Provide and implement an infection prevention and control program.2021-11-19 · Health · corrected 2021-12-30

    Potential for more than minimal harm

  33. EF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  34. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  35. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2019-07-05 · Health · corrected 2019-08-16

    Potential for minimal harm

  36. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  37. EF0679Provide activities to meet all resident's needs.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  38. DF0760Ensure that residents are free from significant medication errors.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  39. EF0791Provide or obtain dental services for each resident.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

  40. EF0908Keep all essential equipment working safely.2019-07-05 · Health · corrected 2019-08-16

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PC GEN CT OPCO HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2022-11-15
PC GEN CT OPCO TOPCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-11-15
PC GEN CT TOPCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-11-15
PEACE CAPITAL HOLDINGS LLC (DE)Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-11-15
SMS 2021 TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2022-11-15
GALLAGHER, JAMESIndividualOPERATIONAL/MANAGERIAL CONTROL2022-11-15
HILLIARD, JEFFIndividualOPERATIONAL/MANAGERIAL CONTROL2022-11-15
HOCH, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROL2022-11-15
LAGANA, KRISTINIndividualOPERATIONAL/MANAGERIAL CONTROL2022-11-15
TETREAULT, MARNIEIndividualOPERATIONAL/MANAGERIAL CONTROL2022-11-15
STEIN, SHALOMIndividualCORPORATE OFFICER2022-11-15

Other facilities in VERNON

NameOverallBeds
VERNON REHABILITATION AND HEALTHCARE CENTER★★★★★120

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.