CIVITA CARE CENTER AT WEST RIVER
245 ORANGE AVENUE, MILFORD, CT 06460 · CCN 075377
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★☆ 4
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 110.0
- Phone
- 2038765123
Inspection history vs Connecticut & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Connecticut avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-01-29 | 12 | 13.3 | 9.5 | -1.3 better |
| 2 | 2023-01-26 | 7 | 13.2 | 9.8 | -6.2 better |
| 3 | 2020-02-14 | 7 | 8.6 | 9.3 | -1.6 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Quality of life and care | 4 |
| Resident assessment and care planning | 1 |
| Resident rights | 3 |
| Nutrition and dietary | 1 |
| Pharmacy service | 1 |
| Infection control | 2 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.73 | 34.3% |
| RN staffing (reported) | 0.66 | 38.9% |
| Total nurse staffing (adjusted) | 3.82 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- CIVITA CARE CENTERS
- Facilities in chain
- 6
- Chain avg overall
- 1.80 / 5
Inspection citations (26)
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-01-29 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- DF0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- EF0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.2025-01-29 · Health · corrected 2025-02-25
Potential for more than minimal harm
- EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2025-01-29 · Health · corrected 2025-03-01
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- EF0730Observe each nurse aide's job performance and give regular training.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2023-01-26 · Health · corrected 2023-03-09
Potential for more than minimal harm
- CF0885Report COVID19 data to residents and families.2023-01-26 · Health · corrected 2023-03-09
Potential for minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2020-02-14 · Health · corrected 2020-03-24
Potential for more than minimal harm
- BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2020-02-14 · Health · corrected 2020-03-24
Potential for minimal harm
- BF0638Assure that each resident’s assessment is updated at least once every 3 months.2020-02-14 · Health · corrected 2020-03-24
Potential for minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2020-02-14 · Health · corrected 2020-03-24
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2020-02-14 · Health · corrected 2020-03-24
Potential for more than minimal harm
- DF0692Provide enough food/fluids to maintain a resident's health.2020-02-14 · Health · corrected 2020-03-24
Potential for more than minimal harm
- BF0730Observe each nurse aide's job performance and give regular training.2020-02-14 · Health · corrected 2020-03-24
Potential for minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CT6 OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2024-10-01 |
| ESNH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-10-01 |
| JPNH LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-10-01 |
| PEPPER, YEHUDA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-10-01 |
| SCHWARCZ, ELLIOT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-10-01 |
| CLEARY, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-10-01 |
| PEPPER, YEHUDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-01-09 |
| 245 ORANGE LLC | Organization | 5% OR GREATER MORTGAGE INTEREST | — | 2024-10-01 |
| SCHWARCZ, ELLIOT | Individual | 5% OR GREATER MORTGAGE INTEREST | — | 2024-10-01 |
Other facilities in MILFORD
| Name | Overall | Beds |
|---|---|---|
| MILFORD HEALTH AND REHABILITATION CENTER | ★★★★★ | 120 |
| CIVITA CARE CENTER AT MILFORD | ★☆☆☆☆ | 120 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.