Starfile / Connecticut

BICKFORD HEALTH CARE CENTER

14 MAIN STREET, WINDSOR LOCKS, CT 06096 · CCN 075358

Inspection history vs Connecticut & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

Cycle 1 deficiencies by category

Staffing (hours per resident per day)

Fines & penalties

Total fines

$64,623

Number of fines

2

Number of penalties

3

Payment denials

1

Inspection citations (63)2 actual harm

1. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-11-04 · Health · corrected 2025-12-02

   Potential for more than minimal harm

2. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-03-14 · Health · corrected 2025-05-22

   Potential for more than minimal harm

3. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-03-14 · Health · corrected 2025-05-22

   Potential for more than minimal harm

4. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-03-14 · Health · corrected 2025-05-22

   Actual harm

5. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-12-11 · Health · corrected 2025-01-03

   Actual harm

6. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-08-21 · Health · corrected 2024-09-13

   Potential for more than minimal harm

7. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-08-21 · Health · corrected 2024-09-13

   Potential for more than minimal harm

8. DF0565Honor the resident's right to organize and participate in resident/family groups in the facility.2024-04-29 · Health · corrected 2024-06-10

   Potential for more than minimal harm

9. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-04-29 · Health · corrected 2024-06-10

   Potential for more than minimal harm

10. EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

11. EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

12. EF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

13. EF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

14. EF0610Respond appropriately to all alleged violations.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

15. DF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

16. DF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

17. DF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

18. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

19. EF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

20. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

21. EF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

22. EF0692Provide enough food/fluids to maintain a resident's health.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

23. EF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

24. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

25. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

26. DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

27. EF0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.2024-04-29 · Health · corrected 2024-06-10

    Potential for more than minimal harm

28. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2023-05-22 · Health · corrected 2023-06-08

    Potential for more than minimal harm

29. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-05-22 · Health · corrected 2023-06-08

    Potential for more than minimal harm

30. EF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2021-12-28 · Health · corrected 2022-03-15

    Potential for more than minimal harm

31. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

32. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

33. DF0610Respond appropriately to all alleged violations.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

34. DF0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

35. EF0638Assure that each resident’s assessment is updated at least once every 3 months.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

36. EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

37. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

38. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

39. FF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

40. DF0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

41. EF0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

42. EF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

43. EF0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

44. EF0730Observe each nurse aide's job performance and give regular training.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

45. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

46. DF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

47. FF0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

48. FF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

49. EF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

50. CF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2021-12-28 · Health · corrected 2022-03-17

    Potential for minimal harm

51. FF0880Provide and implement an infection prevention and control program.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

52. FF0881Implement a program that monitors antibiotic use.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

53. EF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

54. EF0885Report COVID19 data to residents and families.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

55. EF0886Perform COVID19 testing on residents and staff.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

56. EF0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.2021-12-28 · Health · corrected 2022-03-17

    Potential for more than minimal harm

57. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-11-26 · Health · corrected 2019-12-30

    Potential for more than minimal harm

58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-11-26 · Health · corrected 2019-12-30

    Potential for more than minimal harm

59. DF0610Respond appropriately to all alleged violations.2019-11-26 · Health · corrected 2019-12-30

    Potential for more than minimal harm

60. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-11-26 · Health · corrected 2019-12-30

    Potential for more than minimal harm

61. DF0692Provide enough food/fluids to maintain a resident's health.2019-11-26 · Health · corrected 2019-12-30

    Potential for more than minimal harm

62. CF0865Have a plan that describes the process for conducting QAPI and QAA activities.2019-11-26 · Health · corrected 2020-01-06

    Potential for minimal harm

63. DF0880Provide and implement an infection prevention and control program.2019-11-26 · Health · corrected 2020-01-17

    Potential for more than minimal harm

Ownership

Other facilities in WINDSOR LOCKS

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.