Heights Care & Rehabilitation LLC
3131 S FEDERAL BLVD, DENVER, CO 80236 · CCN 065191
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 110
- Avg residents/day
- 73.1
- Phone
- 3037610260
Inspection history vs Colorado & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | Colorado avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2024-01-11 | 23 | 8.7 | 9.5 | +14.3 worse |
| 2 | 2022-09-16 | 15 | 8.7 | 9.8 | +6.3 worse |
| 3 | 2019-11-21 | 19 | 7.5 | 9.3 | +11.5 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 4 |
| Quality of life and care | 6 |
| Nursing and physician services | 1 |
| Resident rights | 7 |
| Nutrition and dietary | 3 |
| Administration | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.18 | 67.5% |
| RN staffing (reported) | 0.55 | 57.1% |
| Total nurse staffing (adjusted) | 3.95 | — |
Fines & penalties
- Total fines
- $77,665
- Number of fines
- 3
- Number of penalties
- 4
- Payment denials
- 1
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (57)1 immediate jeopardy4 actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-12-09 · Health · corrected 2025-12-22
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-05-08 · Health · corrected 2025-05-30
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-07-09 · Health · corrected 2024-07-29
Potential for more than minimal harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-05-15 · Health · corrected 2024-06-07
Actual harm
- DF0880Provide and implement an infection prevention and control program.2024-05-15 · Health · corrected 2024-06-07
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2024-03-19 · Health · corrected 2024-04-01
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-03-19 · Health · corrected 2024-04-01
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-03-19 · Health · corrected 2024-04-01
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-01-11 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- EF0576Ensure residents have reasonable access to and privacy in their use of communication methods.2024-01-11 · Health · corrected 2024-02-02
Potential for more than minimal harm
- CF0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.2024-01-11 · Health · corrected 2024-02-02
Potential for minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-01-11 · Health · corrected 2024-03-13
Potential for more than minimal harm
- EF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2024-01-11 · Health · corrected 2024-02-09
Potential for more than minimal harm
- DF0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.2024-01-11 · Health · corrected 2024-03-13
Potential for more than minimal harm
- DF0685Assist a resident in gaining access to vision and hearing services.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- EF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- JF0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.2024-01-11 · Health · corrected 2024-01-12
Immediate jeopardy
- DF0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.2024-01-11 · Health · corrected 2024-03-18
Potential for more than minimal harm
- DF0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.2024-01-11 · Health · corrected 2024-02-02
Potential for more than minimal harm
- EF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2024-01-11 · Health · corrected 2024-02-06
Potential for more than minimal harm
- EF0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.2024-01-11 · Health · corrected 2024-02-07
Potential for more than minimal harm
- GF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2024-01-11 · Health · corrected 2024-03-18
Actual harm
- EF0880Provide and implement an infection prevention and control program.2024-01-11 · Health · corrected 2024-02-07
Potential for more than minimal harm
- EF0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.2024-01-11 · Health · corrected 2024-02-07
Potential for more than minimal harm
- EF0680Ensure the activities program is directed by a qualified professional.2023-10-19 · Health · corrected 2023-11-15
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2023-10-19 · Health · corrected 2023-12-04
Potential for more than minimal harm
- FF0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.2023-10-19 · Health · corrected 2023-11-11
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- GF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2023-08-16 · Health · corrected 2023-09-08
Actual harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- GF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2023-08-16 · Health · corrected 2023-09-08
Actual harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-08-16 · Health · corrected 2023-09-08
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-07-25 · Health · corrected 2023-08-14
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2023-06-15 · Health · corrected 2023-08-04
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2022-09-16 · Health · corrected 2022-10-26
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- DF0677Provide care and assistance to perform activities of daily living for any resident who is unable.2022-09-16 · Health · corrected 2022-10-14
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-09-16 · Health · corrected 2022-11-23
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- DF0610Respond appropriately to all alleged violations.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2019-11-21 · Health · corrected 2020-01-06
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2019-11-21 · Health · corrected 2019-12-23
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| CENTENNIAL MASTER TENANT, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2023-01-10 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PROVIDENCE GROUP NH, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2023-01-10 |
| HANCOCK, MARK | Individual | CORPORATE OFFICER | — | 2023-01-10 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2023-01-10 |
| PLACHTA, MICHAEL | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2023-03-01 |
| KROMMENHOEK, SAMUEL | Individual | W-2 MANAGING EMPLOYEE | — | 2024-06-18 |
Other facilities in DENVER
| Name | Overall | Beds |
|---|---|---|
| SUITES AT CLERMONT PARK CARE CENTER, THE | ★★★★★ | 63 |
| SOUTH VALLEY POST ACUTE REHABILITATION | ★★★★★ | 106 |
| BERKLEY MANOR CARE CENTER | ★★★★★ | 118 |
| PARKVIEW CARE CENTER | ★★★★★ | 73 |
| SLOAN'S LAKE REHABILITATION CENTER | ★★★★★ | 42 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.