Starfile

Starfile / California

WILLOW CREEK HEALTHCARE CENTER

650 W. ALLUVIAL, CLOVIS, CA 93611 · CCN 555652

Ratings

Overall
★★★☆☆ 3
Health inspection
★★☆☆☆ 2
Quality measures
★★★★★ 5
Staffing
★★☆☆☆ 2

Facility

Ownership type
For profit - Limited Liability company
Certified beds
159
Avg residents/day
154.3
Phone
5593236200

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-04-041815.69.5+2.4 worse
22024-03-071317.49.8-4.4 better
32019-05-173017.19.3+12.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation1
Quality of life and care2
Resident assessment and care planning5
Resident rights4
Nutrition and dietary3
Pharmacy service2
Environmental1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)3.9763.3%
RN staffing (reported)0.4852.4%
Total nurse staffing (adjusted)3.64

Fines & penalties

Total fines
$25,045
Number of fines
2
Number of penalties
3
Payment denials
1

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (61)7 actual harm

  1. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2026-01-05 · Health · corrected 2026-01-16

    Actual harm

  2. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-24 · Health · corrected 2025-10-06

    Actual harm

  3. DF0760Ensure that residents are free from significant medication errors.2025-06-02 · Health · corrected 2025-06-18

    Potential for more than minimal harm

  4. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-07 · Health · corrected 2025-06-04

    Actual harm

  5. DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  6. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  7. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  8. DF0641Ensure each resident receives an accurate assessment.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  9. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  10. DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  11. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  12. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  13. DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  14. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  15. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  16. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  17. EF0814Dispose of garbage and refuse properly.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  18. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-04-04 · Health · corrected 2025-05-01

    Potential for more than minimal harm

  19. EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-12-26 · Health · corrected 2025-01-10

    Potential for more than minimal harm

  20. EF0880Provide and implement an infection prevention and control program.2024-10-01 · Health · corrected 2024-10-16

    Potential for more than minimal harm

  21. DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-21 · Health · corrected 2024-07-25

    Potential for more than minimal harm

  22. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-21 · Health · corrected 2024-07-25

    Potential for more than minimal harm

  23. GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-06-07 · Health · corrected 2024-07-31

    Actual harm

  24. DF0880Provide and implement an infection prevention and control program.2024-06-07 · Health · corrected 2024-07-31

    Potential for more than minimal harm

  25. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-05-14 · Health · corrected 2024-05-20

    Potential for more than minimal harm

  26. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-29 · Health · corrected 2024-06-17

    Potential for more than minimal harm

  27. DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-03-07 · Health · corrected 2024-03-25

    Potential for more than minimal harm

  28. DF0679Provide activities to meet all resident's needs.2024-03-07 · Health · corrected 2024-03-25

    Potential for more than minimal harm

  29. DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-03-07 · Health · corrected 2024-03-25

    Potential for more than minimal harm

  30. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-07 · Health · corrected 2024-03-25

    Potential for more than minimal harm

  31. FF0814Dispose of garbage and refuse properly.2024-03-07 · Health · corrected 2024-03-25

    Potential for more than minimal harm

  32. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-06 · Health · corrected 2023-10-22

    Potential for more than minimal harm

  33. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-30 · Health · corrected 2023-09-16

    Potential for more than minimal harm

  34. DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-09 · Health · corrected 2023-08-20

    Potential for more than minimal harm

  35. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-08-09 · Health · corrected 2023-08-20

    Potential for more than minimal harm

  36. DF0880Provide and implement an infection prevention and control program.2023-08-09 · Health · corrected 2023-08-20

    Potential for more than minimal harm

  37. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-05-03 · Health · corrected 2023-05-20

    Potential for more than minimal harm

  38. DF0583Keep residents' personal and medical records private and confidential.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  39. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  40. EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  41. DF0641Ensure each resident receives an accurate assessment.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  42. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  43. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  44. DF0679Provide activities to meet all resident's needs.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  45. HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-05-17 · Health · corrected 2019-08-07

    Actual harm

  46. GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-05-17 · Health · corrected 2019-08-07

    Actual harm

  47. HF0692Provide enough food/fluids to maintain a resident's health.2019-05-17 · Health · corrected 2019-08-07

    Actual harm

  48. DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  49. DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  50. DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  51. DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  52. DF0791Provide or obtain dental services for each resident.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  53. EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  54. DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  55. DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  56. FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  57. FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  58. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  59. FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  60. FF0880Provide and implement an infection prevention and control program.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

  61. EF0908Keep all essential equipment working safely.2019-05-17 · Health · corrected 2019-08-07

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2019-03-11
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
SOOD, PAWANIndividualCONTRACTED MANAGING EMPLOYEE2020-03-01
CANTWELL, KALANIndividualW-2 MANAGING EMPLOYEE2024-04-01

Other facilities in CLOVIS

NameOverallBeds
MORNING STAR POST ACUTE★★★☆☆57

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.