WILLOW CREEK HEALTHCARE CENTER
650 W. ALLUVIAL, CLOVIS, CA 93611 · CCN 555652
Ratings
- Overall
- ★★★☆☆ 3
- Health inspection
- ★★☆☆☆ 2
- Quality measures
- ★★★★★ 5
- Staffing
- ★★☆☆☆ 2
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 159
- Avg residents/day
- 154.3
- Phone
- 5593236200
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-04-04 | 18 | 15.6 | 9.5 | +2.4 worse |
| 2 | 2024-03-07 | 13 | 17.4 | 9.8 | -4.4 better |
| 3 | 2019-05-17 | 30 | 17.1 | 9.3 | +12.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Quality of life and care | 2 |
| Resident assessment and care planning | 5 |
| Resident rights | 4 |
| Nutrition and dietary | 3 |
| Pharmacy service | 2 |
| Environmental | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 3.97 | 63.3% |
| RN staffing (reported) | 0.48 | 52.4% |
| Total nurse staffing (adjusted) | 3.64 | — |
Fines & penalties
- Total fines
- $25,045
- Number of fines
- 2
- Number of penalties
- 3
- Payment denials
- 1
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (61)7 actual harm
- GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2026-01-05 · Health · corrected 2026-01-16
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2025-09-24 · Health · corrected 2025-10-06
Actual harm
- DF0760Ensure that residents are free from significant medication errors.2025-06-02 · Health · corrected 2025-06-18
Potential for more than minimal harm
- GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-05-07 · Health · corrected 2025-06-04
Actual harm
- DF0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2025-04-04 · Health · corrected 2025-05-01
Potential for more than minimal harm
- EF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2024-12-26 · Health · corrected 2025-01-10
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-10-01 · Health · corrected 2024-10-16
Potential for more than minimal harm
- DF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-06-21 · Health · corrected 2024-07-25
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-06-21 · Health · corrected 2024-07-25
Potential for more than minimal harm
- GF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-06-07 · Health · corrected 2024-07-31
Actual harm
- DF0880Provide and implement an infection prevention and control program.2024-06-07 · Health · corrected 2024-07-31
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-05-14 · Health · corrected 2024-05-20
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-29 · Health · corrected 2024-06-17
Potential for more than minimal harm
- DF0645PASARR screening for Mental disorders or Intellectual Disabilities2024-03-07 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2024-03-07 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2024-03-07 · Health · corrected 2024-03-25
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-03-07 · Health · corrected 2024-03-25
Potential for more than minimal harm
- FF0814Dispose of garbage and refuse properly.2024-03-07 · Health · corrected 2024-03-25
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-10-06 · Health · corrected 2023-10-22
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2023-08-30 · Health · corrected 2023-09-16
Potential for more than minimal harm
- DF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2023-08-09 · Health · corrected 2023-08-20
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2023-08-09 · Health · corrected 2023-08-20
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2023-08-09 · Health · corrected 2023-08-20
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-05-03 · Health · corrected 2023-05-20
Potential for more than minimal harm
- DF0583Keep residents' personal and medical records private and confidential.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0641Ensure each resident receives an accurate assessment.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0679Provide activities to meet all resident's needs.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- HF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2019-05-17 · Health · corrected 2019-08-07
Actual harm
- GF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2019-05-17 · Health · corrected 2019-08-07
Actual harm
- HF0692Provide enough food/fluids to maintain a resident's health.2019-05-17 · Health · corrected 2019-08-07
Actual harm
- DF0698Provide safe, appropriate dialysis care/services for a resident who requires such services.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0791Provide or obtain dental services for each resident.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- EF0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- DF0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- FF0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- FF0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- FF0880Provide and implement an infection prevention and control program.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2019-05-17 · Health · corrected 2019-08-07
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2019-03-11 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| SOOD, PAWAN | Individual | CONTRACTED MANAGING EMPLOYEE | — | 2020-03-01 |
| CANTWELL, KALAN | Individual | W-2 MANAGING EMPLOYEE | — | 2024-04-01 |
Other facilities in CLOVIS
| Name | Overall | Beds |
|---|---|---|
| MORNING STAR POST ACUTE | ★★★☆☆ | 57 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.