Starfile

Starfile / California

WEST VALLEY POST ACUTE

7057 SHOUP AVE, WEST HILLS, CA 91307 · CCN 055443

Abuse icon

Ratings

Overall
★★☆☆☆ 2
Health inspection
★☆☆☆☆ 1
Quality measures
★★★★★ 5
Staffing
★★★☆☆ 3

Facility

Ownership type
For profit - Limited Liability company
Certified beds
128
Avg residents/day
98.3
Phone
8183488422

Inspection history vs California & national averages

Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.

CycleInspection dateThis facilityCalifornia avgNational avgvs state
12025-08-143615.69.5+20.4 worse
22024-09-051917.49.8+1.6 worse
32022-01-283117.19.3+13.9 worse

Cycle 1 deficiencies by category

CategoryDeficiencies
Abuse, neglect, exploitation3
Quality of life and care6
Resident assessment and care planning5
Nursing and physician services1
Resident rights8
Nutrition and dietary5
Pharmacy service6
Environmental1
Infection control1

Staffing (hours per resident per day)

MetricThis facilityTurnover
Total nurse staffing (reported)4.3721.9%
RN staffing (reported)0.5220.0%
Total nurse staffing (adjusted)3.64

Fines & penalties

Total fines
$87,332
Number of fines
3
Number of penalties
6
Payment denials
3

Chain

Chain
PACS GROUP
Facilities in chain
264
Chain avg overall
2.90 / 5

Inspection citations (86)1 immediate jeopardy3 actual harm

  1. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-12-17 · Health · corrected 2025-12-18

    Potential for more than minimal harm

  2. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-17 · Health · corrected 2025-12-10

    Actual harm

  3. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-17 · Health · corrected 2025-12-10

    Potential for more than minimal harm

  4. EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  5. DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  6. EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  7. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  8. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  9. EF0583Keep residents' personal and medical records private and confidential.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  10. BF0641Ensure each resident receives an accurate assessment.2025-08-14 · Health · corrected 2025-09-12

    Potential for minimal harm

  11. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  12. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  13. EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  14. EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  15. EF0692Provide enough food/fluids to maintain a resident's health.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  16. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  17. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  18. EF0759Ensure medication error rates are not 5 percent or greater.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  19. EF0760Ensure that residents are free from significant medication errors.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  20. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  21. EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-14 · Health · corrected 2025-09-19

    Potential for more than minimal harm

  22. EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  23. EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  24. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-14 · Health · corrected 2025-09-19

    Potential for more than minimal harm

  25. EF0814Dispose of garbage and refuse properly.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  26. EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  27. EF0880Provide and implement an infection prevention and control program.2025-08-14 · Health · corrected 2025-09-12

    Potential for more than minimal harm

  28. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-08-14 · Health

    Potential for minimal harm

  29. DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-07-22 · Health · corrected 2025-08-19

    Potential for more than minimal harm

  30. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-22 · Health · corrected 2025-08-19

    Potential for more than minimal harm

  31. DF0558Reasonably accommodate the needs and preferences of each resident.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  32. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  33. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  34. EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  35. DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  36. DF0760Ensure that residents are free from significant medication errors.2025-06-26 · Health · corrected 2025-07-23

    Potential for more than minimal harm

  37. DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-05 · Health · corrected 2024-11-29

    Potential for more than minimal harm

  38. DF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2024-10-23 · Health · corrected 2024-11-18

    Potential for more than minimal harm

  39. DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  40. EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  41. BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-09-05 · Health · corrected 2024-09-20

    Potential for minimal harm

  42. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  43. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  44. EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  45. DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  46. DF0790Provide routine and 24-hour emergency dental care for each resident.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  47. DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  48. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-05 · Health · corrected 2024-09-20

    Potential for more than minimal harm

  49. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-09-05 · Health · corrected 2024-09-20

    Potential for minimal harm

  50. DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-29 · Health · corrected 2024-09-14

    Potential for more than minimal harm

  51. EF0880Provide and implement an infection prevention and control program.2024-08-01 · Health · corrected 2024-08-05

    Potential for more than minimal harm

  52. DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-07 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  53. EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-07 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  54. DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-07 · Health · corrected 2024-08-06

    Potential for more than minimal harm

  55. JF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-06-07 · Health · corrected 2024-06-24

    Immediate jeopardy

  56. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-02-20 · Health · corrected 2024-03-15

    Potential for more than minimal harm

  57. GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-25 · Health · corrected 2024-02-20

    Actual harm

  58. DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-25 · Health · corrected 2024-02-20

    Potential for more than minimal harm

  59. DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-10 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  60. DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-10 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  61. EF0692Provide enough food/fluids to maintain a resident's health.2024-01-10 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  62. DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-01-10 · Health · corrected 2024-02-06

    Potential for more than minimal harm

  63. DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-01 · Health · corrected 2023-06-24

    Potential for more than minimal harm

  64. GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-01 · Health · corrected 2023-06-24

    Actual harm

  65. EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-17 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  66. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-17 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  67. EF0908Keep all essential equipment working safely.2023-03-17 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  68. DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-17 · Health · corrected 2023-03-29

    Potential for more than minimal harm

  69. DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  70. DF0558Reasonably accommodate the needs and preferences of each resident.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  71. DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  72. BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-01-28 · Health · corrected 2022-02-25

    Potential for minimal harm

  73. BF0641Ensure each resident receives an accurate assessment.2022-01-28 · Health · corrected 2022-02-25

    Potential for minimal harm

  74. DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  75. DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  76. EF0697Provide safe, appropriate pain management for a resident who requires such services.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  77. EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  78. EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  79. DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  80. DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  81. DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  82. EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  83. EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  84. EF0880Provide and implement an infection prevention and control program.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

  85. BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2022-01-28 · Health · corrected 2022-02-25

    Potential for minimal harm

  86. DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-01-28 · Health · corrected 2022-02-25

    Potential for more than minimal harm

Ownership

OwnerTypeRolePercentSince
PROVIDENCE GROUP NORTH LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%2015-08-06
PACS GROUP, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PACS HOLDINGS, LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2023-06-30
PROVIDENCE GROUP INCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST2015-08-01
HANCOCK, MARKIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
MURRAY, JASONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST2024-04-15
AGUINAGA, EDWARDOIndividualOPERATIONAL/MANAGERIAL CONTROL2017-04-17
APT, FREDERICKIndividualCORPORATE OFFICER2024-01-01
JERGENSEN, JOSHUAIndividualCORPORATE OFFICER2024-01-01
MITCHELL, JOHNIndividualCORPORATE OFFICER2024-01-01
AGUINAGA, EDWARDOIndividualW-2 MANAGING EMPLOYEE2017-04-17

Other facilities in WEST HILLS

NameOverallBeds

Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.