WEST VALLEY POST ACUTE
7057 SHOUP AVE, WEST HILLS, CA 91307 · CCN 055443
Abuse icon
Ratings
- Overall
- ★★☆☆☆ 2
- Health inspection
- ★☆☆☆☆ 1
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★☆☆ 3
Facility
- Ownership type
- For profit - Limited Liability company
- Certified beds
- 128
- Avg residents/day
- 98.3
- Phone
- 8183488422
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-14 | 36 | 15.6 | 9.5 | +20.4 worse |
| 2 | 2024-09-05 | 19 | 17.4 | 9.8 | +1.6 worse |
| 3 | 2022-01-28 | 31 | 17.1 | 9.3 | +13.9 worse |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 3 |
| Quality of life and care | 6 |
| Resident assessment and care planning | 5 |
| Nursing and physician services | 1 |
| Resident rights | 8 |
| Nutrition and dietary | 5 |
| Pharmacy service | 6 |
| Environmental | 1 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 4.37 | 21.9% |
| RN staffing (reported) | 0.52 | 20.0% |
| Total nurse staffing (adjusted) | 3.64 | — |
Fines & penalties
- Total fines
- $87,332
- Number of fines
- 3
- Number of penalties
- 6
- Payment denials
- 3
Chain
- Chain
- PACS GROUP
- Facilities in chain
- 264
- Chain avg overall
- 2.90 / 5
Inspection citations (86)1 immediate jeopardy3 actual harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-12-17 · Health · corrected 2025-12-18
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2025-11-17 · Health · corrected 2025-12-10
Actual harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-11-17 · Health · corrected 2025-12-10
Potential for more than minimal harm
- EF0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0583Keep residents' personal and medical records private and confidential.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- BF0641Ensure each resident receives an accurate assessment.2025-08-14 · Health · corrected 2025-09-12
Potential for minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0759Ensure medication error rates are not 5 percent or greater.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0760Ensure that residents are free from significant medication errors.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.2025-08-14 · Health · corrected 2025-09-19
Potential for more than minimal harm
- EF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-14 · Health · corrected 2025-09-19
Potential for more than minimal harm
- EF0814Dispose of garbage and refuse properly.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-14 · Health · corrected 2025-09-12
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2025-08-14 · Health
Potential for minimal harm
- DF0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.2025-07-22 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2025-07-22 · Health · corrected 2025-08-19
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2025-06-26 · Health · corrected 2025-07-23
Potential for more than minimal harm
- DF0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.2024-11-05 · Health · corrected 2024-11-29
Potential for more than minimal harm
- DF0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.2024-10-23 · Health · corrected 2024-11-18
Potential for more than minimal harm
- DF0552Ensure that residents are fully informed and understand their health status, care and treatments.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- BF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2024-09-05 · Health · corrected 2024-09-20
Potential for minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0697Provide safe, appropriate pain management for a resident who requires such services.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0790Provide routine and 24-hour emergency dental care for each resident.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- DF0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-09-05 · Health · corrected 2024-09-20
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2024-09-05 · Health · corrected 2024-09-20
Potential for minimal harm
- DF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2024-08-29 · Health · corrected 2024-09-14
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2024-08-01 · Health · corrected 2024-08-05
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2024-06-07 · Health · corrected 2024-08-06
Potential for more than minimal harm
- EF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-06-07 · Health · corrected 2024-08-06
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-06-07 · Health · corrected 2024-08-06
Potential for more than minimal harm
- JF0770Provide timely, quality laboratory services/tests to meet the needs of residents.2024-06-07 · Health · corrected 2024-06-24
Immediate jeopardy
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2024-02-20 · Health · corrected 2024-03-15
Potential for more than minimal harm
- GF0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.2024-01-25 · Health · corrected 2024-02-20
Actual harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-01-25 · Health · corrected 2024-02-20
Potential for more than minimal harm
- DF0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.2024-01-10 · Health · corrected 2024-02-06
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2024-01-10 · Health · corrected 2024-02-06
Potential for more than minimal harm
- EF0692Provide enough food/fluids to maintain a resident's health.2024-01-10 · Health · corrected 2024-02-06
Potential for more than minimal harm
- DF0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.2024-01-10 · Health · corrected 2024-02-06
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2023-06-01 · Health · corrected 2023-06-24
Potential for more than minimal harm
- GF0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.2023-06-01 · Health · corrected 2023-06-24
Actual harm
- EF0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.2023-03-17 · Health · corrected 2023-03-29
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-17 · Health · corrected 2023-03-29
Potential for more than minimal harm
- EF0908Keep all essential equipment working safely.2023-03-17 · Health · corrected 2023-03-29
Potential for more than minimal harm
- DF0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.2023-03-17 · Health · corrected 2023-03-29
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0558Reasonably accommodate the needs and preferences of each resident.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- BF0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.2022-01-28 · Health · corrected 2022-02-25
Potential for minimal harm
- BF0641Ensure each resident receives an accurate assessment.2022-01-28 · Health · corrected 2022-02-25
Potential for minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0695Provide safe and appropriate respiratory care for a resident when needed.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0697Provide safe, appropriate pain management for a resident who requires such services.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
- BF0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.2022-01-28 · Health · corrected 2022-02-25
Potential for minimal harm
- DF0919Make sure that a working call system is available in each resident's bathroom and bathing area.2022-01-28 · Health · corrected 2022-02-25
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NORTH LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2015-08-06 |
| PACS GROUP, INC. | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PACS HOLDINGS, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2023-06-30 |
| PROVIDENCE GROUP INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2015-08-01 |
| HANCOCK, MARK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| MURRAY, JASON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — | 2024-04-15 |
| AGUINAGA, EDWARDO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2017-04-17 |
| APT, FREDERICK | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| JERGENSEN, JOSHUA | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| MITCHELL, JOHN | Individual | CORPORATE OFFICER | — | 2024-01-01 |
| AGUINAGA, EDWARDO | Individual | W-2 MANAGING EMPLOYEE | — | 2017-04-17 |
Other facilities in WEST HILLS
| Name | Overall | Beds |
|---|
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.