THE TERRACES AT LOS ALTOS HEALTH FACILITY
373 PINE LANE, LOS ALTOS, CA 94022 · CCN 055210
Ratings
- Overall
- ★★★★☆ 4
- Health inspection
- ★★★☆☆ 3
- Quality measures
- ★★★★★ 5
- Staffing
- ★★★★☆ 4
Facility
- Ownership type
- Non profit - Corporation
- Certified beds
- 30
- Avg residents/day
- 26.8
- Phone
- 6509488291
Inspection history vs California & national averages
Cycle 1 is the most recent standard health inspection. Lower total deficiency counts are better.
| Cycle | Inspection date | This facility | California avg | National avg | vs state |
|---|---|---|---|---|---|
| 1 | 2025-08-01 | 11 | 15.6 | 9.5 | -4.6 better |
| 2 | 2024-04-09 | 12 | 17.4 | 9.8 | -5.4 better |
| 3 | 2023-03-10 | 16 | 17.1 | 9.3 | -1.1 better |
Cycle 1 deficiencies by category
| Category | Deficiencies |
|---|---|
| Abuse, neglect, exploitation | 1 |
| Resident assessment and care planning | 4 |
| Resident rights | 1 |
| Nutrition and dietary | 1 |
| Pharmacy service | 3 |
| Infection control | 1 |
Staffing (hours per resident per day)
| Metric | This facility | Turnover |
|---|---|---|
| Total nurse staffing (reported) | 5.66 | 50.0% |
| RN staffing (reported) | 2.07 | 53.8% |
| Total nurse staffing (adjusted) | 5.41 | — |
Fines & penalties
- Total fines
- $0
- Number of fines
- 0
- Number of penalties
- 0
- Payment denials
- 0
Chain
- Chain
- HUMANGOOD
- Facilities in chain
- 17
- Chain avg overall
- 4.40 / 5
Inspection citations (39)
- DF0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0757Ensure each resident’s drug regimen must be free from unnecessary drugs.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- FF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2025-08-01 · Health · corrected 2025-08-31
Potential for more than minimal harm
- DF0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.2024-11-20 · Health · corrected 2024-12-11
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-09-25 · Health · corrected 2024-10-18
Potential for more than minimal harm
- DF0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.2024-05-21 · Health · corrected 2024-06-20
Potential for more than minimal harm
- DF0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.2024-04-09 · Health · corrected 2024-05-08
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2024-04-09 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.2024-04-09 · Health · corrected 2024-04-30
Potential for more than minimal harm
- FF0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.2024-04-09 · Health · corrected 2024-04-29
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-04-09 · Health · corrected 2024-05-07
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2024-04-09 · Health · corrected 2024-04-30
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2024-04-09 · Health · corrected 2024-04-29
Potential for more than minimal harm
- DF0880Provide and implement an infection prevention and control program.2024-04-09 · Health · corrected 2024-04-30
Potential for more than minimal harm
- DF0883Develop and implement policies and procedures for flu and pneumonia vaccinations.2024-04-09 · Health · corrected 2024-05-03
Potential for more than minimal harm
- DF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2024-01-26 · Health · corrected 2024-02-25
Potential for more than minimal harm
- DF0760Ensure that residents are free from significant medication errors.2024-01-26 · Health · corrected 2024-02-25
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2024-01-26 · Health · corrected 2024-02-25
Potential for more than minimal harm
- DF0554Allow residents to self-administer drugs if determined clinically appropriate.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- EF0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- EF0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0658Ensure services provided by the nursing facility meet professional standards of quality.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- EF0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0759Ensure medication error rates are not 5 percent or greater.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- DF0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- EF0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
- EF0880Provide and implement an infection prevention and control program.2023-03-10 · Health · corrected 2023-04-09
Potential for more than minimal harm
Ownership
| Owner | Type | Role | Percent | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1967-01-01 |
| HUMANGOOD NORCAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1967-01-01 |
| HUMANGOOD SOCAL | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | 1967-01-01 |
| BRADY, MARYANNE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-02-20 |
| BROWN, HERMAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2013-02-10 |
| COCHRANE, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2009-08-10 |
| GHASSEMI, BETHANY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-05-21 |
| GONZALES, DEBORAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2022-12-25 |
| GRIFFITH, ALAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2019-06-30 |
| HAGGERTY, KEVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2024-06-24 |
| KAUR, INDERPREET | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2023-03-06 |
| MCDONALD, ANDREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2020-01-01 |
| OGUS, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 1995-10-17 |
| SKRYPKAR, ANDRII | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2025-05-07 |
| VANGELISTO, GWEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | 2021-08-30 |
| BAKER, JUDITH | Individual | CORPORATE DIRECTOR | — | 2012-04-25 |
| BATTISON, WILLIAM | Individual | CORPORATE DIRECTOR | — | 2011-02-03 |
| BROWN, HERMAN | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| CHRISTOPHERSON, JOANNE | Individual | CORPORATE DIRECTOR | — | 2025-03-20 |
| FELLER, IRENE | Individual | CORPORATE DIRECTOR | — | 2021-01-26 |
| GRIFFITH, ALAN | Individual | CORPORATE DIRECTOR | — | 2019-06-30 |
| HOLMES, MICHELLE | Individual | CORPORATE DIRECTOR | — | 2016-05-01 |
| KELLEY, ALBERT | Individual | CORPORATE DIRECTOR | — | 2008-04-21 |
| ROTH, SHARON | Individual | CORPORATE DIRECTOR | — | 2018-12-08 |
| BROWN, HERMAN | Individual | CORPORATE OFFICER | — | 2016-05-01 |
| COCHRANE, JOHN | Individual | CORPORATE OFFICER | — | 2009-08-10 |
| GHASSEMI, BETHANY | Individual | CORPORATE OFFICER | — | 2019-05-21 |
| MCDONALD, ANDREW | Individual | CORPORATE OFFICER | — | 2020-01-01 |
| OGUS, DANIEL | Individual | CORPORATE OFFICER | — | 2009-08-27 |
| U.S. BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | 2018-04-01 |
Other facilities in LOS ALTOS
| Name | Overall | Beds |
|---|---|---|
| LOS ALTOS POST-ACUTE | ★★★★☆ | 152 |
Source: CMS Provider Data Catalog, Nursing Home Care Compare files (processed 2026-03-01). Citations show the 3 most recent inspection cycles.